Jamine Lin
Summary
Motivated student with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. A reliable worker who can pick up skills quickly when directed, while simultaneously being able to resolve issues when confronted.
Overview
5
5
years of professional experience
Work History
Waitress
King's Vegetarian
11.2018 - Current
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Informed customers about daily and seasonal specials.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items, and recorded order information.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Bachelor of Psychology -
Macquarie
NSWHigh School Diploma -
Cherrybrook Tech High School
Cherrybrook, NSW11.2022
Skills
- Regulatory Compliance
- Extensive customer service experience
- Attentive to customers and responsibilities
- Fast learner in software applications
- Inventory management
- Effective problem solving skills
- Good organisational skills
- Able to maintain tidy workspace
- Good time management skills
- Strong written and verbal communication skills
Timeline
Waitress
King's Vegetarian
11.2018 - Current
Bachelor of Psychology -
Macquarie
High School Diploma -
Cherrybrook Tech High School
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