Jasmine McVeigh
BRISBANE,QLD
Summary
Dedicated professional with extensive customer service expertise and proven multitasking abilities. Committed to improving customer experiences through effective communication and problem-solving skills. Highly organized and motivated, ready to utilize time management and organizational capabilities. Seeking entry-level opportunities to contribute to organizational success.
Overview
8
8
years of professional experience
11
11
Certifications
Work History
Volunteer Surf Life Saver
Southport Surf Life Saving Club
Southport, QLD
09.2019 - Current
- Provided swift emergency response, delivering first aid and rescue support.
- Trained and assessed individuals for first aid and IRB bronze medallion certifications.
- Oversaw all aspects of patrol compliance, ensuring adherence to safety regulations and operational standards.
- Coordinated personnel management as water safety personnel assistant coordinator.
- Educated nippers on water safety practices and protocols.
- Managed and coached competitive inflatable rescue boat team, fostering skill development and team cohesion.
Coach Supervisor/Administrative Coordinator
Move It Gymnastics
Loganholme, QLD
02.2019 - Current
- Created tailored practice plans addressing specific development needs for individuals and teams.
- Analyzed performance data, identifying improvement areas for individuals and teams.
- Adhered to safety protocols while supervising practices and competitions.
- Managed communication between staff, parents, and stakeholders to ensure efficient operations.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Recruited and trained new employees to meet established job requirements.
- Managed daily social media postings and interactions with followers to achieve business goals.
- Coordinated with other businesses to ensure timely order processing and pickups for supplies.
Administrative Assistant
Southport Surf Life Saving Club
Southport, QLD
06.2024 - 10.2024
- Handled incoming calls and directed callers to appropriate personnel, enhancing communication flow.
- Greeted visitors professionally, addressing inquiries and guiding them to the right personnel.
- Responded to membership inquiries and provided information to prospective members.
- Maintained office supplies inventory by assessing stock levels.
- Entered data into spreadsheets using Microsoft Excel and similar programs for accurate record-keeping.
- Conducted research on various topics, providing valuable insights to support decision-making.
Young Innovators Catapult Business Program Winner
Logan City Council and The Young Change Agents
Logan, QLD
10.2020 - 02.2022
- Identify and design a business solution to a social problem faced in the local community
- Led innovative projects that enhanced product development processes.
- Facilitated brainstorming sessions to generate actionable creative solutions.
- Established project timelines to ensure timely delivery of projects.
- Created presentations showcasing proposed product ideas for review.
Technical Expert
Shailer Park State High School
Shailer Park, QLD
08.2018 - 02.2022
- Diagnosed and resolved technological issues, maintaining optimal functionality for classroom operations.
- Provided technical support for classroom technology and equipment, enhancing user experience.
- Facilitated training sessions on software applications, including Microsoft Office and Apple.
Customer Sales Assistant
Homescape Furniture and Homewares
Loganholme, QLD
02.2018 - 12.2019
- Processed customer transactions and managed orders through point-of-sale systems, ensuring accuracy and efficiency.
- Enhanced customer satisfaction through effective product knowledge and tailored recommendations.
- Created engaging in-store displays to highlight featured products, enhancing customer interest and sales.
- Maintained cleanliness of sales floor and stockroom, fostering a welcoming environment for customers.
Electrical Trade Assistant | Work Experience
MJE Electrical Services
Logan, QLD
09.2019 - 10.2019
- Executed installation of ducted air-conditioning systems, ensuring optimal performance and efficiency.
- Performed installation of electrical cables to support system functionality.
- Removed rooftop solar panels safely and efficiently, adhering to safety regulations.
Education
High School Diploma -
Shailer Park State High School
Shailer Park11-2023
Business
Torrens University Australia
Fortitude Valley, QLDSkills
- Appointment scheduling
- Group facilitation
- Communication skills
- Time management
- Xero proficiency
- Microsoft Office
Certification
Certificate IV in Training and Assessment.
Accomplishments
2025 Coach of the Year Award | Move It Gymnastics
Timeline
Administrative Assistant
Southport Surf Life Saving Club
06.2024 - 10.2024
Young Innovators Catapult Business Program Winner
Logan City Council and The Young Change Agents
10.2020 - 02.2022
Volunteer Surf Life Saver
Southport Surf Life Saving Club
09.2019 - Current
Electrical Trade Assistant | Work Experience
MJE Electrical Services
09.2019 - 10.2019
Coach Supervisor/Administrative Coordinator
Move It Gymnastics
02.2019 - Current
Technical Expert
Shailer Park State High School
08.2018 - 02.2022
Customer Sales Assistant
Homescape Furniture and Homewares
02.2018 - 12.2019
High School Diploma -
Shailer Park State High School
Business
Torrens University Australia