Jasmine Narciso
Embleton,WA
Summary
Experienced and sociable individual with strong interpersonal communication skills. Proficient in processing payments, managing food preparation, and satisfying customer needs with a diligent and well-organized approach. Committed to adhering to health and safety protocols while ensuring proper handling of food items.
Overview
6
6
years of professional experience
Work History
Team Member
KFC
08.2018 - 02.2021
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Teacher Assistant
Beechboro Primary School
10.2018 - 11.2018
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Contributed to increased student success by providing one-on-one support for struggling learners.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Customer Service and Barista
Mighty Jungle Indoor Play Centre
02.2021 - 07.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained a clean and organized workspace for optimal productivity and safety.
Barista
Soul Origin
11.2021 - 02.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Barista/Customer Service
Cake By Cake
01.2024 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Education
High School Diploma -
John Forrest Secondary College
10.2020
Certificate III of Tourism -
John Forrest Secondary College
10.2020
Skills
- Customer Service
- Time Management
- Team Building
- Coffee brewing and Milk Frothing
- Conversant in Tagalog
- Safe Food Handling Practices
- Friendly and Outgoing
- POS System Operation
- Hospitality Service Expertise
- Cleaning and sanitizing
Languages
Tagalog
Native or Bilingual
Timeline
Barista/Customer Service
Cake By Cake
01.2024 - Current
Barista
Soul Origin
11.2021 - 02.2024
Customer Service and Barista
Mighty Jungle Indoor Play Centre
02.2021 - 07.2023
Teacher Assistant
Beechboro Primary School
10.2018 - 11.2018
Team Member
KFC
08.2018 - 02.2021
High School Diploma -
John Forrest Secondary College
Certificate III of Tourism -
John Forrest Secondary College
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