Jasmine Nguyen
276A Benara Rd
Summary
Developed strong customer service skills in fast-paced retail environment, providing efficient and friendly support to diverse clientele. Skilled in inventory management and handling transactions with accuracy and care. Seeking to leverage these transferable skills in new field, contributing to dynamic team and achieving organizational goals.
Overview
2025
2025
years of professional experience
Work History
Work Experience
Vinnies
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Work Experience
Red Dot
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Online Personal Shopper
Coles Supermarket
10.2023 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Customer Service Team Member
Coles Supermarket
05.2023 - 01.2024
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Worked closely with department managers to achieve better stock rotation practices, reducing spoilage rates significantly over time.
- Managed efficient cash register operations.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Assisted customers in locating products, enhancing shopping experience.
- Skilled at working independently and collaboratively in a team environment.
Education
Certificate II & III Retail Cosmetic -
North Metropolitan TAFE
Perth, WACertificate II & III Workplace Skills -
North Metropolitan TAFE
Perth, WAHigh School Diploma -
Hampton Senior Highschool
60 Morley Drive 606210-2023
Skills
- Reliability and punctuality
- Relationship building
- Problem-solving
- Customer feedback management
Timeline
Online Personal Shopper
Coles Supermarket
10.2023 - Current
Customer Service Team Member
Coles Supermarket
05.2023 - 01.2024
Work Experience
Vinnies
Work Experience
Red Dot
Certificate II & III Retail Cosmetic -
North Metropolitan TAFE
Certificate II & III Workplace Skills -
North Metropolitan TAFE
High School Diploma -
Hampton Senior Highschool
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