Jasmine Spalding
Brisbane,QLD
Summary
Friendly and bubbly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges, paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
1
1
year of professional experience
Work History
Barista
City Limits Cafe & Sea Lane Cafe
- I worked as a Barista in the UK before I came to Australia prior to my recent casual role at a busy cafe in West End
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Packaged bagels, muffins and other food items for customer purchase.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Door Host
The Plough Inn
10.2023 - Current
- Greeting guests with a warm welcome, ensuring they feel looked after and valued
- Managing reservations, ensuring all prior bookings have all requirements met and tables are ready for when they arrive
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
- Monitoring restaurant activity to determine seating and dining flow
- Provided patrons with estimated waiting times during peak service hours.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Waitress
Toby Carvery
01.2023 - 08.2023
- Greeted new customers, discussed specials, and took drink orders.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Bussed and reset tables to keep dining room clean and allow quick turn overs during busy periods.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
Education
Skills Training College
Brisbane, QLDHigh School Diploma -
Worthing College
Worthing, UK07.2016
Skills
- Barista
- Espresso Machine Operation
- POS Systems
- Up-Selling
- Cash Handling
- Food Running
- Friendly and Outgoing
- Smoothie Making
- Exceptional Customer Service
- Safe Food Handling Practices
Additional Information
Currently available every morning of the week
Timeline
Door Host
The Plough Inn
10.2023 - Current
Waitress
Toby Carvery
01.2023 - 08.2023
Barista
City Limits Cafe & Sea Lane Cafe
Skills Training College
High School Diploma -
Worthing College
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