unemployed
Open To Work
Jasmine Outch
Liquorland
Melbourne,VIC
15
years of professional experience
Dedicated youth worker with a diverse skill set, currently enrolled in the online Certificate IV in Child, Youth, and Family Intervention program. Actively pursuing studies while seeking employment opportunities that align with educational goals and foster positive impacts on the lives of others. Committed to providing compassionate support and eager to grow within the field of youth work, ready to contribute skills and knowledge to a dynamic team.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Retail Assistant
2 Years 7 Months- Facilitated positive customer interactions and resolved inquiries efficiently in a high-volume retail atmosphere.
- Conducted thorough cash reconciliation and managed point-of-sale transactions to maintain accurate financial records.
- Oversaw stock control activities, including pricing verification and replenishment, to maintain optimal store presentation standards.
- Engaged in cooperative efforts to maintain operational efficiency and uphold customer satisfaction standards.
- Engaged with customers to provide clear solutions and support, demonstrating proficiency in communication and problem-solving.
- Maintained accurate inventory levels through regular stock checks and replenishment procedures.
- Assisted customers with product selection and recommendations to enhance shopping experience.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Stage Hand
11 Years 8 Months- Worked collaboratively with team members to complete event and production setup within strict timeframes.
- Prepared job sites, organised equipment, and maintained safe and efficient work environments.
- Loaded, unloaded, and transported materials and equipment safely and effectively.
- Followed workplace health and safety procedures to support safe operations and minimise risks.
- Assisted with identifying and resolving operational issues to ensure smooth event execution.
- Demonstrated adaptability and reliability while working in physically demanding and fast-paced environments.
Bar Attendant
2 Months- Provided customer service in a high-volume hospitality environment.
- Managed POS systems, cash handling, and beverage preparation efficiently and accurately.
- Worked effectively under pressure while maintaining professionalism and attention to detail.
Bar Attendant
3 Months- Delivered customer service in a busy hospitality setting while maintaining safety and hygiene standards.
- Prepared beverages, managed customer orders, and maintained a clean and organised workspace.
- Monitored customer behaviour and maintained a safe environment.
- Demonstrated strong communication and multitasking skills during high-demand periods.
- Prepared and served beverages in a fast-paced environment, ensuring consistency and quality.
- Maintained cleanliness and organization of bar area, enhancing guest experience.
- Assisted in training new staff on beverage preparation techniques and customer service standards.
- Managed inventory levels, ordering supplies to minimize shortages and waste.
Retail Manager
6 Months- Managed daily store operations, including staff supervision, inventory control, and cash management.
- Maintained stock levels, backroom operations, and coordinated stock rotation to support efficient ordering and merchandising processes.
- Monitored store expenses, payroll submissions, scheduling, and daily sales reconciliation to support operational and financial objectives.
- Delivered high standards of customer service by assisting customers with product enquiries, resolving issues professionally, and supporting sales growth.
- Trained and coached sales associates in product knowledge, sales techniques, and workplace procedures to improve team performance and customer satisfaction.
- Organised promotional displays and supported sales campaigns to increase customer engagement and maximise revenue opportunities.
- Fostered a positive and productive workplace culture focused on teamwork, efficiency, and mutual respect.
Bar Manager
4 Years 2 Months- Managed bar operations, staff supervision, scheduling, and customer service in a fast-paced environment.
- Recruited, trained, and supported team members to maintain service standards and workplace efficiency.
- Handled conflict resolution and customer concerns professionally and effectively.
- Maintained compliance with safety regulations, responsible service requirements, and operational procedures.
- Coordinated promotional events and initiatives to improve customer engagement and business performance.
- Managed stock control, cash handling, and daily financial reconciliation processes.
Education
Certificate IV - Child, Youth, and Family Intervention
Skills
Leadership and Supervising Experience
Experienced in team leadership
staff supervision
and supporting positive workplace performance
Training and Development
Skilled in training and supporting team members
Retail Management and Inventory Control
Experienced in retail operations
inventory management
and cash handling procedures
Organisation and Time Management
Well-organised with the ability to manage multiple tasks and responsibilities efficiently
Customer Service and POS Systems
Experienced in delivering high quality customer service and operating POS systems accurately
Safety and Professional Responsibility
Maintains professionalism while following workplace safety
food safety
and operational procedures
Friendly
positive attitude
Teamwork and collaboration
Problem-solving
Time management
Dependable and responsible
Excellent communication
Critical thinking
Calm under pressure
Active listening
Organization and time management
Computer skills
Organizational skills
Verbal communication
Problem resolution
Decision-making
Languages
English
Native or Bilingual
Timeline
Retail Assistant
Liquorland
04.2023 - 11.2025Read More
Bar Attendant
What the putt
08.2022 - 10.2022Read More
Bar Attendant
Smitten Kitten
05.2022 - 08.2022Read More
Retail Manager
Windsor Green
10.2021 - 04.2022Read More
Stage Hand
Gig Power
03.2014 - 11.2025Read More
Bar Manager
09.2010 - 11.2014Read More
Hader Institute of Education
Certificate IV from Child, Youth, and Family Intervention
Read More