Summary
Overview
Work History
Education
Skills
Timeline
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Jeremy Tregonning

ROSANNA

Summary

Proven Retail Assistant with a track record of enhancing customer satisfaction at Gaffney Street Cellars, adept in cash handling and utilizing Microsoft Office. Demonstrates strong leadership and a commitment to fast-paced environments, excelling in both team collaboration and independent achievements. Passionate about leveraging excellent communication skills and computer literacy to drive business success.

Overview

8
8
years of professional experience

Work History

Retail Assistant

Gaffney Street Cellars
09.2021 - Current
  • Engaged with and responded to customer queries in a polite manner, always maintaining a professional and welcoming approach
  • Adherence to liquor licensing laws, taking action where necessary
  • Monitoring stock on shelves, refilling from surplus supplies, and ordering new stock when needed
  • Kept up-to-date with new and limited craft beer releases and ordered in stock as necessary
  • Liaised with representatives from breweries to organize store hosted tasting events and sampling of new products
  • Organized stock with local businesses (eg: restaurants, cafes, etc)
  • Handle large sums of cash daily, for both sales and general business needs
  • Used POS program for sales, returns, stocktake, pricing, ticketing, editing product details as well as variety of other store operations
  • Monitored stock levels and ordering from appropriate suppliers
  • Opened and closed store, working independently throughout the day
  • General housekeeping and cleaning, making sure the store was always presentable and tidy

Retail Assistant

IGA Plus Liquor Station Street
01.2019 - 09.2021
  • Managed and maintained stock weight
  • Liaised with and serviced customers, responding to queries and requests in an efficient, satisfactory manner
  • Planned and implemented promotional measures relevant to particular stock in conjunction with business operations
  • Operated cash register, handling varying quantities of money related to both customers and business
  • Learned and implemented safe handling of food and alcohol with relevant qualifications
  • Ensured store was consistently kept in presentable and clean order
  • Observed expiry dates on products and reduced price or disposed of as necessary

Wearhouse Assistant

Greenline Organics
02.2017 - 03.2019
  • Preparing and organising shop floor for pick packers to pick orders for delivery later in the day
  • Cutting and wrapping fruit and vegetables to meet demand for the day
  • Ensuring fresh produce is of a premium quality
  • Cleaning and housekeeping as to ensure food safety and OH&S are of a high standard
  • Receiving and putting away of deliveries
  • Helping to pack and prepare boxes for pickup and delivery
  • Filling fruit and veg on shop floor for the convenience of pick packers

Education

Advanced Diploma - Criminal Justice

Holmesglen
Glen Waverley, VIC
12-2021

Skills

  • Excellent written and verbal communication skills with the ability to provide friendly and efficient service to a diverse range of customers under varying conditions
  • Good computer literacy, with experience using utilising Microsoft office programs, such as Word and Excel and email
  • Experience in leadership and management roles, understanding the importance of working within a team and taking on responsibilities
  • Demonstrated commitment to instructions and task management in a fast paced working environment
  • Food preparation and handling skills and experience, along with RSA
  • Accurate cash handling abilities

Timeline

Retail Assistant

Gaffney Street Cellars
09.2021 - Current

Retail Assistant

IGA Plus Liquor Station Street
01.2019 - 09.2021

Wearhouse Assistant

Greenline Organics
02.2017 - 03.2019

Advanced Diploma - Criminal Justice

Holmesglen

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Jeremy Tregonning