Jasmyn Croft
Eagle Bay
Summary
As an enthusiastic and dedicated 19-year-old with a passion for delivering exceptional service. With three years of experience in the hospitality industry, including as a waitress at an Indian restaurant where I honed my customer service and multitasking abilities, I am well-prepared to thrive in a dynamic and fast-paced environment. Additionally, my recent positions as a cleaner with Private Properties and Dunsborough Primary School, as well as some additional private cleans, have equipped me with strong attention to detail and a commitment to maintaining high cleanliness standards.
Overview
5
5
years of professional experience
Work History
Private Cleaner
Six Seasons Recovery Centre
08.2024 - Current
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Cleaner
Dunsborough Primary School
03.2024 - Current
- Commercial cleaning in government role at local primary school.
- Use time management and efficient cleaning methods to meet deadlines.
- Handle equipment, chemicals, and materials properly and with caution.
- Clean and sanitise bathrooms, kitchens and other similar areas according to established protocols.
- Perform daily checklists for cleaning floors, wiping down glass entryways and collecting trash
Cleaner
Private Properties Australia
01.2024 - Current
- Trained to a high standard with a professional commercial cleaning company to clean holiday homes.
- Clean entire homes in preparation for Air BnB guests, including making beds, re-stocking consumables and general presentation.
- Disinfect and mop bathrooms to keep facilities sanitary and clean.
- Adhere to professional house cleaning checklist.
Restaurant Waitress / Bar Attendant
Oh! Delhi Indian Restaurant
06.2021 - Current
- Greeted customers and provided friendly, knowledgeable service.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Operated POS system to collect payments from customers.
- Restocked glassware, cleaned tables and organised supplies to meet demanding trading periods throughout shift.
- Checked ID to verify bar guests were of legal age.
- Sustained calm and friendly manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Baby Sitter
Private Employers
01.2020 - 12.2022
- Babysitting toddlers and young children from 1-12yo
- Played games, worked on puzzles, and read books to young children.
- Organised and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Waitress/Kitchen Assistant
Yardbyrd Cafe
11.2019 - 02.2020
- First casual school holiday job at local cafe.
- Assisted wait staff with timely food delivery and guest requests.
- Checked supplies of linens, silverware, and replenished low stock.
- Kept close eye on customers to spot leaving guests and clear tables.
- Assisted with dishes during busy periods.
Education
Completed Year 12 ATAR Path
Manea Senior College
Bunbury, WA11.2023
RSA
Online08.2023
Mental Health First Aid Certificate
Margaret River Senior High School11.2021
Skills
- RSA Certificate
- Australian Police Clearance - current
- WWC - Working With Children - current
- Drivers license (Aus)
- Mental Health First Aid
- Friendly disposition
- Attention to detail
- Quality customer service
- Trained in commercial and holiday home cleaning
- POS processing and cash handling
- Food and Beverage service
- Table setting knowledge
- Phone orders and reservations
Timeline
Private Cleaner
Six Seasons Recovery Centre
08.2024 - Current
Cleaner
Dunsborough Primary School
03.2024 - Current
Cleaner
Private Properties Australia
01.2024 - Current
Restaurant Waitress / Bar Attendant
Oh! Delhi Indian Restaurant
06.2021 - Current
Baby Sitter
Private Employers
01.2020 - 12.2022
Waitress/Kitchen Assistant
Yardbyrd Cafe
11.2019 - 02.2020
Completed Year 12 ATAR Path
Manea Senior College
RSA
Mental Health First Aid Certificate
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