JASON-LEE TRINDALL
Wee Waa,NSW
Summary
Dynamic leader with proven success at KFC, adept in customer service and money handling. Excelled in team leadership, enhancing staff performance and customer satisfaction. Skilled in staff training and development, with a knack for decision-making and problem-solving. Achieved notable improvements in operational efficiency and financial accuracy.
business growth. and many other skills i have picked up on the way.
With a can do attitude, willing to give anything a crack.
Overview
4
4
years of professional experience
Work History
Assistant Manager
KFC
03.2023 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Duty Manager
KFC
06.2021 - 12.2024
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Wee Waa High School
WEE WAA 10-2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Friendly
- outgoing
- Staff training and development
- Recruitment and hiring
Timeline
Assistant Manager
KFC
03.2023 - 12.2024
Duty Manager
KFC
06.2021 - 12.2024
High School Diploma -
Wee Waa High School
Similar Profiles
Cherie Ann RojekCherie Ann Rojek
Assistant Manager at KFCAssistant Manager at KFC
Erfan NaseriErfan Naseri
Team Member at KFCTeam Member at KFC
Rabia NoorRabia Noor
Shift Supervisor at KFCShift Supervisor at KFC
MAMTABEN AJITKUMAR KOCHARAMAMTABEN AJITKUMAR KOCHARA
Team member at KFCTeam member at KFC
Jobins ThomasJobins Thomas
Senior Accountant at Egis Engineering Private LimitedSenior Accountant at Egis Engineering Private Limited