Jason Linke

Company Overview: A family-owned pub and hotel for over 45 years, known for its rich history and strong ties to the local community.

• The hotel is ranked in the top 20% of hotels in gaming and offers excellent food, beverage, and entertainment options.
• Managed the day-to-day operations, ensuring the smooth running of gaming, hospitality, and event services.
• Led a diverse team, including Head Chef, Assistant Manager, Duty Managers and other staff members.
• Led the creation of the first strategic plan, including mission, vision, and values, with a focus on long-term growth and community engagement.
• Oversaw financial performance, including budgeting and reporting.
• Ensured compliance with all relevant legislation, including as AML/CTF Officer to Austrac.
• Drove business growth through successful event planning and marketing initiatives, enhancing customer satisfaction and increasing locals retention.
• Increased revenue by optimizing business strategies and implementing cost-saving measures.
• Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.

• Traveled through China, Hong Kong, Japan, Vietnam, Malaysia, Singapore, and Thailand for 4 months, gaining cross-cultural insights and improving adaptability, problem-solving, and communication skills

Company Overview: North Bondi RSL Club, located on the iconic Bondi Beach, serves over 100,000 visitors annually and offers diverse social, gaming, and catering services.

• Oversaw all operational aspects of the club, including gaming, catering, and customer service, leading to a growth in revenue from $2.5m to $6.5m from 2021 to 2023.
• Implemented strategies that reduced costs, improved profitability, and grew membership base from 4,000 to 12,000.
• Ensured full compliance with AML, gaming regulations, and WHS standards.
• Directed over $100,000 in donations and major sponsorships, enhancing the club’s role in the local community.
• Managed a team of 65 staff, including Executive Chef, Operations Manager, Executive Assistant, Membership Manager, Functions Manager, Social Media Coordinator and Duty Managers fostering a positive work environment and ensuring high levels of customer satisfaction.
• Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
• Established foundational processes for business operations.

• Oversaw the club’s governance, finance, revenue management, member services, and vendor relationships, ensuring smooth daily operations and a positive customer experience.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.