Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Additional Information
Timeline
Generic

Jason Nguyen

Sydney, Canley Heights,NSW

Summary

Reliable and upbeat sales assistant, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Casual Sales Assistant

Footlocker
08.2022 - Current
  • Worked independently with minimal supervision.
  • Prioritized tasks and projects to meet tight deadlines.
  • Constantly exceeding given KPI's e.g. surveys, mobile payment statistics
  • Informed customers of promotions to increase sales productivity and volume.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Perform Higher Duties Roles including opening and closing the store, stocktake counts, inventory management etc

Casual Sales Assistant

Footlocker
08.2019 - 08.2022
  • Worked independently with minimal supervision.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Casual Sales Assistant

JD Sports
03.2020 - 10.2020
  • Worked independently with minimal supervision.
  • Contributed to team objectives in fast-paced environment.
  • Demonstrated consistent track record of overachieving sales quotas.

Polling Assistant

Australian Electoral Commission
05.2019 - 05.2019
  • Attended appropriate training sessions and information briefings.
  • Issued and collected voter ballot papers.
  • Opened and closed polling booths.
  • Prepared, cleaned and maintained polling stations.

Education

High School Diploma -

Canley Vale High School
Canley Vale, NSW
11.2019

Skills

  • Customer Assistance
  • Store Opening and Closing
  • Product Promotion
  • Time Management
  • Cash Handling
  • Assigning Tasks
  • POS System Operations
  • Stocking and Receiving
  • Product Merchandising
  • Returns and Exchanges
  • Maintaining Clean Work Areas
  • Leadership

Accomplishments

  • Employee of the quarter 2023 (Footlocker)
  • Supervised team of 20 staff members.

Certification

  • RSA License
  • RCG License

Languages

English
Native or Bilingual
Vietnamese
Full Professional

Additional Information

References


Manger Trainer

Clay De-Souza

+61 416 662 044


Ex Manager Parramatta

Justin Merc

+61 452 130 303


Ex Manager Liverpool

Nate Taing

+61 410 683 636


2IC Liverpool

Dylan Huynh

+61 488 017 598


Manager Merrylands

Emran Dakkak

+61 402 322 089


Timeline

Casual Sales Assistant

Footlocker
08.2022 - Current

Casual Sales Assistant

JD Sports
03.2020 - 10.2020

Casual Sales Assistant

Footlocker
08.2019 - 08.2022

Polling Assistant

Australian Electoral Commission
05.2019 - 05.2019

High School Diploma -

Canley Vale High School

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