Jason Walker
Clyde North,VIC
Summary
I'm on the lookout for a fresh start where I can put my skills from past jobs to good use and keep on learning. I'm excited about finding a place where I can grow, be creative, and make a real impact!
With experience gained through volunteering and working in my current/previous roles, I've honed strong customer service and communication skills. Now, I'm eager to take these skills to a new environment where I can continue to learn and grow. I see this opportunity as an ideal fit for my aspirations."
Overview
5
5
years of professional experience
Work History
Traffic Controller
ATC
11.2021 - Current
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow bats for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Served as a valuable resource for resolving complex traffic-related issues, offering insights and recommendations based on extensive industry knowledge and experience.
- Routed traffic around construction sites for worker and driver safety.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures.
Store Trianee Manager
ALDI
02.2019 - 11.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Education
Implement Traffic Management Plan (RIIWHS302E) -
DNA Training Solutions Pty Ltd
02.2024
Control Traffic With Stop-Slow Bat (RIIWHS205E) -
DNA Training Solutions Pty Ltd
02.2024
Cert II Electro Technology -
Chisolm
11.2016
Cert III Retail Operations -
Focus Training Solutions
04.2016
Skills
- Two-way radio proficiency
- Valid VIC driver's license
- Visual Observation
- Traffic Control Supervision
- Goal Setting
- Employee Scheduling
- Growth Mindset
- Teamwork and Collaboration
- Customer Service
- Team Leadership
- Customer Relations
- Staff training/development
References
Tiffany Dinnington
ATC Team Leader
Phone: 0449 548 178
Jeff Bowtell
ATC Team Leader
Phone: 0412 372 695
Joseph Issamael
ALDI Store Manager
Phone:
Timeline
Traffic Controller
ATC
11.2021 - Current
Store Trianee Manager
ALDI
02.2019 - 11.2021
Implement Traffic Management Plan (RIIWHS302E) -
DNA Training Solutions Pty Ltd
Control Traffic With Stop-Slow Bat (RIIWHS205E) -
DNA Training Solutions Pty Ltd
Cert II Electro Technology -
Chisolm
Cert III Retail Operations -
Focus Training Solutions