Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaspreet Dhaliwal

17 gallant drive, Clyde North,VIC

Summary

Offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently, and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. OBJECTIVES To show strong work ethics, determination, and ability. Attain a challenging and responsible position. To interface with my co-workers at all levels.

Overview

15
15
years of professional experience

Work History

Patient Services Assistant

Monash health and peninsula health
01.2018 - Current
  • Help nursing staff in hospital establishments with non-medical duties, including housekeeping, transportation, patient care, and office support.
  • Re-stocking clinical supplies, discharge and general cleaning, pathology, and general courier tasks.
  • Delivery of meal items to patients in a safe and appropriate manner; this includes serving breakfast, providing mid-meal services such as delivery of tea and coffee and snacks, distributing menus, serving pre-plated meals, serving additional supplements pre-prepared in the kitchen and collecting dishes.
  • Attending training sessions and other relevant development meetings to support high-quality service delivery within the organization.
  • Maintain ward cleaning by using the personal protective equipment provided.

Cashier

Tandoori Hut Restaurant
01.2009 - 12.2017
  • Greeted customers entering the store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds, and resolving transaction issues.

Education

HLT54121 - Diploma of Nursing - Nursing

Institute of Health And Nursing Australia
Melbourne, VIC
10.2024

Diploma - Aviation, Hospitality And Travel Management

Frank Finn Institute
India
2006

Bachelor degree - Arts

Punjab University Chandigarh
India
01.2007

Certificate 3 in Health Services Assistance -

AustralasianLawrence Aged Care Collage Victoria
Melbourne, VIC
2010

Food Safety and Hygiene Certificate -

Holmes College
Melbourne, VIC
2009

Diploma - Hospitality Management

Holmes College Victoria
Melbourne, VIC
01.2009

Diploma - Manage Human Resources Strategic Planning

AIE College
Melbourne, VIC
2015

Advanced Diploma of Business - management

AIE College
Melbourne, VIC
01.2014

Certificate - Business Management

AEA College of Victoria
Melbourne, VIC
01.2013

Diploma of business management -

AIE Institute
Melbourne, VIC
01.2011

Skills

  • Expert in Microsoft Office, with a focus on Excel; cover all administration areas
  • Proficient in English and two additional languages, both written and verbal
  • Customer service assistants, phone skills, and the use of all credit cards facilitate
  • Data entry
  • Clerical functions
  • Document coordination
  • Supply ordering
  • Records maintenance
  • Patient assistance
  • Medical billing protocol
  • Follow-up appointment scheduling
  • Incoming call management
  • Computer skills

Timeline

Patient Services Assistant

Monash health and peninsula health
01.2018 - Current

Cashier

Tandoori Hut Restaurant
01.2009 - 12.2017

HLT54121 - Diploma of Nursing - Nursing

Institute of Health And Nursing Australia

Diploma - Aviation, Hospitality And Travel Management

Frank Finn Institute

Bachelor degree - Arts

Punjab University Chandigarh

Certificate 3 in Health Services Assistance -

AustralasianLawrence Aged Care Collage Victoria

Food Safety and Hygiene Certificate -

Holmes College

Diploma - Hospitality Management

Holmes College Victoria

Diploma - Manage Human Resources Strategic Planning

AIE College

Advanced Diploma of Business - management

AIE College

Certificate - Business Management

AEA College of Victoria

Diploma of business management -

AIE Institute
Jaspreet Dhaliwal