Jaspreet Dhaliwal
17 gallant drive, Clyde North,VIC
Summary
Offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently, and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. OBJECTIVES To show strong work ethics, determination, and ability. Attain a challenging and responsible position. To interface with my co-workers at all levels.
Overview
15
15
years of professional experience
Work History
Patient Services Assistant
Monash health and peninsula health
01.2018 - Current
- Help nursing staff in hospital establishments with non-medical duties, including housekeeping, transportation, patient care, and office support.
- Re-stocking clinical supplies, discharge and general cleaning, pathology, and general courier tasks.
- Delivery of meal items to patients in a safe and appropriate manner; this includes serving breakfast, providing mid-meal services such as delivery of tea and coffee and snacks, distributing menus, serving pre-plated meals, serving additional supplements pre-prepared in the kitchen and collecting dishes.
- Attending training sessions and other relevant development meetings to support high-quality service delivery within the organization.
- Maintain ward cleaning by using the personal protective equipment provided.
Cashier
Tandoori Hut Restaurant
01.2009 - 12.2017
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds, and resolving transaction issues.
Education
HLT54121 - Diploma of Nursing - Nursing
Institute of Health And Nursing Australia
Melbourne, VIC10.2024
Diploma - Aviation, Hospitality And Travel Management
Frank Finn Institute
India2006
Bachelor degree - Arts
Punjab University Chandigarh
India01.2007
Certificate 3 in Health Services Assistance -
AustralasianLawrence Aged Care Collage Victoria
Melbourne, VIC2010
Food Safety and Hygiene Certificate -
Holmes College
Melbourne, VIC2009
Diploma - Hospitality Management
Holmes College Victoria
Melbourne, VIC01.2009
Diploma - Manage Human Resources Strategic Planning
AIE College
Melbourne, VIC2015
Advanced Diploma of Business - management
AIE College
Melbourne, VIC01.2014
Certificate - Business Management
AEA College of Victoria
Melbourne, VIC01.2013
Diploma of business management -
AIE Institute
Melbourne, VIC01.2011
Skills
- Expert in Microsoft Office, with a focus on Excel; cover all administration areas
- Proficient in English and two additional languages, both written and verbal
- Customer service assistants, phone skills, and the use of all credit cards facilitate
- Data entry
- Clerical functions
- Document coordination
- Supply ordering
- Records maintenance
- Patient assistance
- Medical billing protocol
- Follow-up appointment scheduling
- Incoming call management
- Computer skills
Timeline
Patient Services Assistant
Monash health and peninsula health
01.2018 - Current
Cashier
Tandoori Hut Restaurant
01.2009 - 12.2017
HLT54121 - Diploma of Nursing - Nursing
Institute of Health And Nursing Australia
Diploma - Aviation, Hospitality And Travel Management
Frank Finn Institute
Bachelor degree - Arts
Punjab University Chandigarh
Certificate 3 in Health Services Assistance -
AustralasianLawrence Aged Care Collage Victoria
Food Safety and Hygiene Certificate -
Holmes College
Diploma - Hospitality Management
Holmes College Victoria
Diploma - Manage Human Resources Strategic Planning
AIE College
Advanced Diploma of Business - management
AIE College
Certificate - Business Management
AEA College of Victoria
Diploma of business management -
AIE Institute
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