Jaspreet Dhaliwal
Clyde North,Australia
Summary
To show strong work ethics, determination, and ability. Attain a challenging and responsible position. To interface with my co-workers at all levels.
Offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently, and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Flexible hard worker ready to learn and contribute to team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PATIENT SERVICES ASSISTANT
Monash health and peninsula health
South Melbourne, Australia
01.2018 - Current
- Help nursing staff in hospital establishments with non-medical duties, including housekeeping, transportation, patient care, and office support
- Re-stocking clinical supplies, discharge and general cleaning, pathology, and general courier tasks
- Delivery of meal items to patients in a safe and appropriate manner; this includes serving breakfast, providing mid-meal services such as delivery of tea and coffee and snacks, distributing menus, serving pre-plated meals, serving additional supplements preprepared in the kitchen and collecting dishes
- Attending training sessions and other relevant development meetings to support high-quality service delivery within the organization
- Maintain ward cleaning by using the personal protective equipment provided
- Administered medications via oral, IV, and intramuscular injections and monitored responses
- Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information
Nursing Student
Melbourne eastern private hospital
Boronia, Vic
10.2024 - 11.2024
- Communicated with patients and recorded vitals after surgical procedures to evaluate current health status.
- Provided emotional support to patients and their families before, during and after surgeries.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Administered medications as prescribed by the surgeon according to established protocols.
- Provided patient education on preoperative and postoperative care instructions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Nursing Placement
The Victorian Rehabilitation Centre
Glen Waverley, Australia
03.2024 - 04.2024
- Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
- Administered oral medications accurately according to physician's orders.
- Assessed patient responses to treatments or interventions promptly.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Performed wound care and dressing changes with attention to infection control.
Aged Care Nursing Placement
Medical and aged care group
Carrum downs, Australia
09.2023 - 10.2023
- Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers
- Worked alongside experienced nursing professionals to learn new procedures
- Provided assistance to elderly clients with day-to-day activities such as bathing, dressing, and grooming
- Developed strong relationships with clients through compassionate care and respect for their autonomy
- Provided emotional support to elderly patients who are dealing with loneliness or depression
- Identified signs of physical or psychological distress among the elderly population and reported them promptly to supervisors
- Assisted caregivers with transfers from bedside commodes, wheelchairs, beds, chairs, using appropriate lifting techniques
- Assisted in creating individualized care plans tailored to each client's needs
- Responded to resident dining needs and assisted with feeding
Education
HLT54121 - Diploma of Nursing - Nursing
Institute of Health And Nursing Australia
Melbourne, VIC11-2024
Diploma of business management -
AIE Institute
Melbourne, VIC12.2015
Advanced Diploma of Business -
AIE College
Melbourne, VIC02.2015
Diploma -
AIE College
Melbourne06.2014
Certificate -
AEA College of Victoria
Melbourne, VIC01.2013
Certificate 3 in Health Services Assistance -
AustralasianLawrence Aged Care Collage
Melbourne, Vic12.2011
Diploma -
Holmes College
Melbourne, VIC01.2011
Food Safety and Hygiene Certificate -
Holmes College
Melbourne, VIC12.2010
Bachelor degree -
Punjab University
Chandigarh, Punjab, India06.2007
Diploma -
Frank Finn Institute
India, Punjab03.2006
Skills
- Microsoft Office
- Excel
- Customer service
- Phone skills
- Data entry
- Clerical functions
- Document coordination
- Supply ordering
- Records maintenance
- Patient assistance
- Medical billing protocol
- Follow-up appointment scheduling
- Incoming call management
- Computer skills
Certification
- HLTAID011 Provide First Aid
- HLTAID010 Provide Basic Emergency Life Support
- HLTAID009 Provide Cardiopulmonary Resuscitation
References
- Siddharth Jain, ANUM, (041) 425-0614, Siddharth.jain@healthscope.com.au (TVRC)
- Erma Zamora, NUM, Erma.zamora@healthscope.com.au (TVRC)
- Harneet kaur, ANUM, kaurharneet692@gmail.com ( melbourne eastern hospital)
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Professional
Timeline
Nursing Student
Melbourne eastern private hospital
10.2024 - 11.2024
Nursing Placement
The Victorian Rehabilitation Centre
03.2024 - 04.2024
Aged Care Nursing Placement
Medical and aged care group
09.2023 - 10.2023
PATIENT SERVICES ASSISTANT
Monash health and peninsula health
01.2018 - Current
- HLTAID011 Provide First Aid
- HLTAID010 Provide Basic Emergency Life Support
- HLTAID009 Provide Cardiopulmonary Resuscitation
HLT54121 - Diploma of Nursing - Nursing
Institute of Health And Nursing Australia
Diploma of business management -
AIE Institute
Advanced Diploma of Business -
AIE College
Diploma -
AIE College
Certificate -
AEA College of Victoria
Certificate 3 in Health Services Assistance -
AustralasianLawrence Aged Care Collage
Diploma -
Holmes College
Food Safety and Hygiene Certificate -
Holmes College
Bachelor degree -
Punjab University
Diploma -
Frank Finn Institute
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