Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
Generic

Jaspreet kaur

Dandenong,VIC

Summary

Accomplished Retail Supervisor with a proven track record at Discount Store, adept in customer service and inventory management. Excelled in enhancing customer satisfaction and streamlining operations, showcasing strong communication and multitasking abilities. Demonstrated leadership in team training and sales improvement, contributing significantly to operational efficiency and customer loyalty.

Overview

2
2
years of professional experience

Work History

Retail Supervisor

Discount store
Dandenong, VIC
01.2024 - Current
  • Customer Service: Provided exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Cash Handling: Managed cash register, processed transactions accurately, and balanced cash drawers at the start and end of shifts.
  • Inventory Management: Restocked shelves, organized displays, and monitored inventory levels to ensure product availability.
  • Team Leadership: Supervised and trained staff, delegated tasks, and ensured adherence to store policies and procedures.
  • Store Operations: Ensured store cleanliness, proper organization, and smooth operation of daily activities, including opening and closing the store.
  • Sales & Upselling: Assisted customers with product selections, recommended additional items, and contributed to meeting sales targets.
  • Problem-Solving: Effectively handled customer complaints and concerns, providing timely solutions and maintaining customer satisfaction.
  • Product Knowledge: Maintained strong knowledge of store products and promotions to inform and assist customers.

Experience of Both Front and Back of the House

Hungry jacks
Dandenong, VIC
08.2023 - Current
  • Provided outstanding customer service in a fast-paced environment, ensuring customer satisfaction and loyalty.
  • Operated kitchen equipment and prepared food items according to safety standards and company guidelines.
  • Maintained cleanliness and organization of the restaurant, ensuring a safe and hygienic environment for both customers and staff.
  • Handled cash transactions, processed payments, and operated the POS system efficiently.
  • Collaborated with team members to meet daily operational goals, ensuring smooth and efficient service during peak hours.
  • Resolved customer concerns and complaints promptly, enhancing the overall customer experience.
  • Followed all safety procedures and health regulations in food handling and preparation.
  • Assisted with opening and closing duties, including stock management and inventory control.

Education

Diploma of Civil Construction

Skyline Institue of Technology
Melbourne, VIC

Skills

  • Strong communication skills
  • Cash handling and point-of-sale (POS) systems experience
  • Inventory management and stock organization
  • Time management and multitasking abilities
  • Ability to resolve customer issues and improve customer satisfaction
  • Customer Service
  • Teamwork
  • Food Preparation
  • Health & Safety Awareness
  • Multitasking

Languages

Punjabi
Native/ Bilingual
English
Full Professional
Hindi
Native/ Bilingual

Availability

  • Tuesday
  • Wednesday
  • Saturday half day

Timeline

Retail Supervisor

Discount store
01.2024 - Current

Experience of Both Front and Back of the House

Hungry jacks
08.2023 - Current

Diploma of Civil Construction

Skyline Institue of Technology

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Jaspreet kaur