Muhit Ahad
Canberra,Australia
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success and also practiced developing applications, databases and cloud computing solutions. Smart professional with proven troubleshooting and debugging capabilities for resolving complex technical issues.
Overview
3
3
years of professional experience
Work History
Retail Supervisor
Cambridge Clothing
12.2021 - 04.2022
- Responsibilities: Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Responded to problems with excellent troubleshooting abilities
- Led with a can-do attitude and a positive mindset and always met my KPI.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
Salesperson
Yd
09.2021 - 11.2021
- Responsibilities: Help customers find items in the store
- Always met the target in sales
- Customer service
- Fashion sense
- Working alone in an independent way
- Had to maintain the store by myself.
Salesperson
Metro Petroleum
11.2018 - 06.2020
- Responsibilities: Help customers find items in the store
- Check for stock at other branches or order requested stock for customers
- Provide customers with information about items
- Ring up purchases
- Elevate complaints to management
- Keep track of inventory.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
Education
Bachelor of Science - Information Technology
University of Canberra
Canberra, ACT07.2023
Standard Foundation -
Macquarie University
12.2020
O' Levels -
European Standard School
06.2018
Skills
- Strong Communication Skills
- Technical Support
- Hardware Installation
- Desktop Technical Support
- Software configuration
- Network Troubleshooting
- Remote Support
- System Administration
- Network Maintenance
- Help Desk Operations
- Application installations
- Wireless Networking
- IT Documentation
- IT Asset Management
- Network Security
- IT Change Management
- Project Management
- Remote Desktop Support
- Help Desk Support
- Software Installation
- Desktop support
- Technical Troubleshooting
- Microsoft Outlook
- C proficiency
- Data structures knowledge
- Object-Oriented Programming
- Java expertise
- Cybersecurity awareness
- HTML and CSS Skills
- Linux familiarity
- Machine learning basics
- Mobile App Development
- Programming
- Software Development
Languages
Bengali
English
Hindi
German
Urdu
Personal Information
Title: Salesperson/IT Professional
References
Syed Ali (Store Manager), +61 424 172 844
Extracurricular Activities
Played for national team in Bangladesh and participated in three international tournaments (Gothia Cup China, Gothia Cup Sweden, San Marino Cup) Played second division football in Macquarie University, Sydney Sports executive of Bangladeshi Students Society of Macquarie University (MUBSA) Elected as the president of MUBSA at the age of 20
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Visual Studio
Visual Studio Code
Oracle
Xero
Microsoft 360 Suite
Timeline
Retail Supervisor
Cambridge Clothing
12.2021 - 04.2022
Salesperson
Yd
09.2021 - 11.2021
Salesperson
Metro Petroleum
11.2018 - 06.2020
Bachelor of Science - Information Technology
University of Canberra
Standard Foundation -
Macquarie University
O' Levels -
European Standard School
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