Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Simranjeet Kaur

Westmead,NSW

Summary

At EzyMart, I leveraged my expertise in cash management and customer service to enhance team efficiency and exceed customer satisfaction targets. Through strategic scheduling and empathetic client interactions, I played a key role in fostering repeat business and resolving concerns swiftly, demonstrating unwavering work ethic and integrity.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

EzyMart
05.2023 - Current
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
  • Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Confirmed excellent customer service by quickly resolving customer concerns.

Pick Packer

Hello Fresh
06.2023 - 11.2023
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
  • Picked and packed order items.
  • Pre-assembled containers to be easily selected by packing associates.

Education

Master Of Information And Communication Technology - Information Technology

Canterbury Institute of Management
Redfern, NSW

Bachelor Of Commerce - Accounting

Kurukshetra University
Kurukshetra
03.2021

Skills

  • Adherence to high customer service standards
  • Customer service and care
  • Customer service and assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Customer Relations
  • Written and verbal communication
  • Cash Management

Languages

English
Professional Working

Timeline

Pick Packer

Hello Fresh
06.2023 - 11.2023

Customer Service Cashier

EzyMart
05.2023 - Current

Master Of Information And Communication Technology - Information Technology

Canterbury Institute of Management

Bachelor Of Commerce - Accounting

Kurukshetra University

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Simranjeet Kaur