Javiera Garrido Torres
Melbourne,VIC
Summary
Highly skilled and customer-focused Barista with a decade of coffee experience in Santiago, Chile. Commencing my journey in 2010, I have developed a deep understanding of the art and science behind crafting exceptional coffee. Passionate about delivering unparalleled service, I strive to guide customers with my knowledge, transforming their attention into memorable experiences. Deeply interesting since my beginnings in green beans and everything related to processing, the sensory area and the strategic management of coffee.
Overview
16
16
years of professional experience
Work History
Roaster and Quality Control
Far More Coffee
Melbourne, VIC
01.2025 - Current
- Calibrated roasters to maintain consistent temperatures during the roasting process.
- Developed new roast profiles based on customer feedback and preferences.
- Analyzed data from cupping evaluations to inform decisions about roast profiles or other changes that might improve product quality.
- Provided support for packaging operations by weighing, labeling, and sealing bags of freshly roasted coffee.
- Monitored the roasting process and made adjustments as needed to ensure quality control standards were met.
- Tracked inventory of green coffee beans and supplies used in production processes.
- Adjusted roast profiles to achieve desired flavor profile for each coffee batch.
Barista and Second Hand Roaster Coffee
Todo Good Coffee Roaster
Melbourne, Northecote, VIC
04.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Evaluated roasted beans for color, aroma, body, flavor profile and other characteristics.
- Maintained accurate records of all roasted batches including time, temperature, weight, and notes.
- Monitored the roasting process and made adjustments as needed to ensure quality control standards were met.
Barista All Rounder
El Parche Coffee Roaster
Coburg, Australia
10.2023 - Current
- Ability to be attentive to the whole coffee cycle, understand the customer and deliver quality beverages along with great service
- To know how to recommend coffee beans according to the preferences and methods used by customers
- Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality
- Updating signage and displays to attract customers
- Taking inventory and replenishing items in display cases, at tables, or behind the counter
- Adhering to all food safety regulations and quality controls
La Pastora Coffee House
06.2022 - 02.2023
- Company Overview: @lapastoracoffee
- Demonstrated exceptional performance in a dynamic and demanding work setting, excelling in fast-paced, high-pressure shifts while seamlessly collaborating in both kitchen operations and cash register duties
- Successfully managed the opening and closing procedures of the store, ensuring all necessary preparations were completed efficiently and effectively
- Demonstrated expertise in preparing a wide variety of coffee drinks, consistently delivering exceptional quality and meeting customer preferences
- Maintained a clean and organized workspace throughout the shift, diligently cleaning and sanitizing work areas, equipment, and utensils
- @lapastoracoffee
Singular Coffee Roaster
06.2021 - 11.2021
- Company Overview: @singularcoffeeroasters
- Managed end-to-end coffee operations as the sole barista in a one barista bar environment, efficiently overseeing all tasks from opening to closing
- Provided exemplary customer service throughout the day, ensuring customer satisfaction and maintaining a high standard of service delivery
- Proficiently handled opening and closing procedures, ensuring the store was prepared for business and properly secured at the end of the day
- Demonstrated exceptional customer service skills by effectively managing the cash register, processing transactions, and providing friendly and efficient service to customers
- Mastered the art of crafting delicious coffee drinks, consistently delivering high-quality beverages to satisfy customers' preferences and maintaining the brand's standards
- Maintained a clean and organized work environment by diligently cleaning work areas, coffee machines, and equipment, ensuring a hygienic and efficient workspace
- @singularcoffeeroasters
Coffee Culture Coffee Roasters
05.2009 - 11.2009
- Company Overview: @coffeeculture_cr
- Provided distinctive customer service by serving customers and ensuring a positive coffee experience, demonstrated expertise in achieving excellent coffee extraction, consistently delivering high quality and flavourful coffee beverages
- Supported roastery operations through active participation in various tasks, contributing to the smooth functioning of the coffee production process
- Actively engaged in cupping sessions, utilizing sensory evaluation techniques to assess and analyze the quality and characteristics of different coffee samples
- Proactively monitored and restocked inventory levels, ensuring the availability of ingredients and supplies needed for smooth operations
- Actively adhered to food safety and hygiene protocols, ensuring compliance with health regulations and ensuring a safe environment for both staff and customers
- Significant Contribution to the Assembly of the Cafeteria: Orchestrating a Comprehensive Collaboration Effort, Inclusive of Bar Placement and Storefront Painting
- @coffeeculture_cr
Education
Roaster Course -
Anne Cooper
Melbourne01.2024
Coffee Processing Level 1-Generalist -
CQI
01.2023
Barista Course -
Coffee Culture Coffee Roasters
01.2018
Bachelor's Degree - Social Communication and Journalism
University of Arts, Sciences, and Communication
01.2011
Skills
- Store Opening and Closing Procedures
- Coffee Drink Preparation
- Customer Service
- Cash Register Management
- Inventory Management
- Food Safety and Hygiene Protocols
- Workspace Organization
- Collaboration
- Storefront Design
- Opening and closing duties
- POS Systems
- Speedy and efficient
- Friendly and outgoing
- Espresso machine operation
Timeline
Roaster and Quality Control
Far More Coffee
01.2025 - Current
Barista and Second Hand Roaster Coffee
Todo Good Coffee Roaster
04.2024 - Current
Barista All Rounder
El Parche Coffee Roaster
10.2023 - Current
La Pastora Coffee House
06.2022 - 02.2023
Singular Coffee Roaster
06.2021 - 11.2021
Coffee Culture Coffee Roasters
05.2009 - 11.2009
Roaster Course -
Anne Cooper
Coffee Processing Level 1-Generalist -
CQI
Barista Course -
Coffee Culture Coffee Roasters
Bachelor's Degree - Social Communication and Journalism
University of Arts, Sciences, and Communication
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