Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Jaxon Boughton

Sydney,NSW

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-oriented Store Manager offering over 4 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Manager

Coles Liquor
Dee Why, NSW
08.2023 - Current
  • Ensured compliance with safety regulations and company policies.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Performed regular price checks to ensure competitive pricing.
  • Monitored inventory levels and placed orders to restock shelves.
  • Created weekly work schedules for store personnel.
  • Established customer service standards and monitored staff compliance.
  • Maintained accurate records of employee performance reviews.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.

Store Manager

Coles Liquor
Rhodes, NSW
06.2021 - 08.2023
  • Recruited, trained and supervised new employees.
  • Performed regular price checks to ensure competitive pricing.
  • Created weekly work schedules for store personnel.
  • Planned special promotions or discounts based on market trends.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained and mentored associates to teach daily tasks and procedures.

Education

High School Diploma -

Kelvin Grove State College
Kelvin Grove, QLD
11-2019

Skills

  • Inventory management
  • Cash handling
  • Customer service
  • Team building
  • Sales reporting
  • Employee engagement
  • Shift checklists
  • Store merchandising

Affiliations

  • Play Soccer
  • Volunteer at local soccer club as grounds keeper

Certification

  • RSA (Licensee Training)
  • RCG

Timeline

Store Manager

Coles Liquor
08.2023 - Current

Store Manager

Coles Liquor
06.2021 - 08.2023

High School Diploma -

Kelvin Grove State College

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Jaxon Boughton