Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JAY CHEN

Hurstville Grove,NSW

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

8
8
years of professional experience

Work History

Retail Assistant

Carl Schmidt Sohn
04.2020 - 01.2024
  • Assessed hidden and expressed customer needs to make targeted product recommendations
  • Monitored product samples and maintained clean and engaging showroom displays
  • Notified customers of order and delivery changes in advance
  • Researched and acquired product knowledge expertise in assigned product categories.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Used POS system to process sales, returns, online orders, and gift card activations.

85 Degrees Cafe

Nathan Lee
01.2016 - 06.2019
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.

Education

Nuclear Medicine -

University of Newcastle
Newcastle, NSW

High School Diploma -

Homebush Boys High School
Homebush, NSW
12.2018

Skills

  • MANAGE INVENTORY
  • CUSTOMER SERVICE
  • PROBLEM-SOLVING
  • NETWORKING
  • TEAMWORK
  • COORDINATION
  • Fluent Mandarin
  • POS System Operation
  • Cash Handling Accuracy

Languages

English
Mandarin

Timeline

Retail Assistant

Carl Schmidt Sohn
04.2020 - 01.2024

85 Degrees Cafe

Nathan Lee
01.2016 - 06.2019

Nuclear Medicine -

University of Newcastle

High School Diploma -

Homebush Boys High School

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JAY CHEN