Jay England

• Communicated effectively with co-workers regarding upcoming events, promotions, and other store activities.
• Verified winnings, payouts and jackpots accurately and in a timely fashion.
• Assisted customers in setting up their gaming systems and troubleshooting any technical issues that arose.
• Performed daily maintenance on gaming equipment, including cleaning, testing, and troubleshooting.
• Provided advice and guidance to customers regarding the best game choices based on their interests and skill level.
• Monitored gaming activities and ensured compliance with established rules and regulations.
• Inspected equipment regularly for maintenance purposes or repairs as needed.

Referee: Brooke Johnson (Direct Manager)- 0402 903 324

• Checked identification cards for proof of age prior to serving alcohol beverages.
• Performed opening and closing duties including restocking supplies.
• Resolved customer complaints in a professional manner.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Assisted in setting up the bar for service shift.
• Developed good working relationships with fellow employees through effective communication.

Referee: Kate Everett (Supervisor)- 0447 540 076

• Provided excellent customer service to ensure repeat customers.
• Cleaned dining room chairs, tables, floors and other surfaces regularly.
• Greeted guests and answered questions about menu items.
• Set up banquet rooms for special events including weddings, parties, business meetings.
• Brought food and beverages to tables in a timely manner.
• Followed all safety and sanitation regulations when handling food or drinks.

Referee: Anna Gradova (Bistro/ Functions Manager)- gradova.anna@icloud.com