Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jay Goodall

Melbourne ,Victoria

Summary

Dynamic small business owner of Mrgoodsproductions with a diverse background in service-oriented roles, from swim teaching and lifeguard duties to supervising in high-stakes environments. Proven track record in de-escalating stressful situations, enhancing customer satisfaction, and driving engagement through clear, empathetic communication. Skilled in strategic planning, problem-solving, and adaptable teamwork, I bring a proactive approach to every role. Currently managing my business and studying mental health, I’m eager to apply my dedication and versatile skill set in a rewarding sales position at a gym, where I can support members and foster a positive, results-driven environment

Overview

3
3
years of professional experience
1
1
Certification

Work History

Videography Business Owner

Mrgoodsproductions
05.2024 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.


Film Director and Editor

Fit Impact
05.2023 - Current
  • Currently work here very casually which involves directing, editing and producing content for fighters and the gym when needed.
  • Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
  • Increased audience engagement by expertly crafting compelling visual narratives using both linear and non-linear editing techniques.
  • Created high-quality promotional materials such as trailers, teasers, and behind-the-scenes content to support marketing efforts.

Film Director and Editor

Accredited Programs
01.2023 - 06.2024
  • Successfully collaborated with other departments and outsourced independent vendors.
  • Operated industry-standard cameras, lighting, and photography equipment and various job-related computer software.
  • This casual role entailed assisting individuals being accredited by filming and editing there programs.

Swim Instructor

Danny Frawley Centre
05.2023 - 07.2023
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.

Lead/Removalist

Move On Removals
09.2022 - 06.2023
  • Worked effectively in fast-paced environments.
  • Responsible for the supervision of new staff and overall running of jobs.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Communicated with customers courteously and professionally to drive satisfaction.

Film Director and Editor

Ngwala Willumbong Aboriginal Services
05.2022 - 09.2022
  • Performed post-production work, edited sound and sequences and provided final product within time and budget constraints.
  • Directed and edited a promotional video for an Aboriginal rehabilitation centre, capturing impactful storytelling that resonated with the community and supported the centre’s mission.
  • Received positive feedback for the video’s role in enhancing the centre’s community outreach and business profile.
  • Managed all stages of production, including planning, filming, and post-production editing, ensuring a polished final product.

Waiter

The Baths Middle Brighton
01.2022 - 05.2022
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally and efficiently, contributing to an environment of excellent hospitality experiences.

Education

Certificate IV | Mental Health - Mental Health

Australian College of Community Services And Care
Melbourne, VIC
09-2025

VCE -

Brighton Secondary College
Melbourne, VIC
12-2021

Skills

    Entrepreneurial Skills: Experience in small business ownership, including strategic planning, budgeting, and customer engagement

    Effective Communication: Strong interpersonal skills for clear, effective communication across diverse teams and clients

    Conflict Resolution: Proficient in de-escalating stressful situations with a calm, solution-focused approach

    Negotiation: Skilled in reaching mutually beneficial agreements and handling challenging discussions

    Film Production Expertise: Extensive knowledge in film directing and editing, from concept development to final cut

    Problem Solving: Analytical thinker with a proactive approach to overcoming challenges and finding innovative solutions

    Hospitality Expertise: Experienced in hospitality, ensuring high-quality customer service and smooth operations

Websites

Certification

HLTAID011 Provide First Aid

Working With Children Check

2023 Current Police Check

2023 Swim Teaching Course

SISSS00133 Pool Lifeguard

Timeline

Videography Business Owner

Mrgoodsproductions
05.2024 - Current

Film Director and Editor

Fit Impact
05.2023 - Current

Swim Instructor

Danny Frawley Centre
05.2023 - 07.2023

Film Director and Editor

Accredited Programs
01.2023 - 06.2024

Lead/Removalist

Move On Removals
09.2022 - 06.2023

Film Director and Editor

Ngwala Willumbong Aboriginal Services
05.2022 - 09.2022

Waiter

The Baths Middle Brighton
01.2022 - 05.2022

Certificate IV | Mental Health - Mental Health

Australian College of Community Services And Care

VCE -

Brighton Secondary College

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