Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jay Mcphail

Kanwal,Australia

Summary

I have excellent communication skills and a friendly, approachable demeanor. I am always willing to assist others and maintain a positive work ethic. I am eager to learn and ask questions when uncertain, ensuring I provide the best possible support. My flexible availability and commitment make me a valuable asset to any team. I look forward to the opportunity to contribute to your organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Runner

Dominos
Wadalba, NSW
11.2024 - Current
  • Managed daily store operations, ensuring efficient workflow, and customer satisfaction.
  • Supervised team members to maintain high service standards.
  • Handled customer inquiries and resolved issues to enhance the customer experience.
  • Assisted with inventory management and stock ordering to ensure product availability.
  • Ensured compliance with health and safety regulations.

Laborer

JM Forklifts
Dubbo, NSW
12.2020 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Demonstrated excellent communication skills when interacting with clients, colleagues and supervisors

Rugby League Referee

Central Coast Rugby League Referee Association (CCRLRA)
02.2020 - Current
  • Enforce rules of game to maintain conduct of players
  • Promote player safety and sportsmanship to reduce risks
  • Educate players and coaches on game rules and position requirements
  • Address and resolve disputes between teams and coaches
  • Collaborate with fellow referees to ensure that all rules are followed correctly throughout the duration of the match
  • Monitor player behaviour throughout games in order to always maintain good sportsmanship
  • Consistently meet strict performance standards
  • Communicate with players and coaches

Food Preparation

Lake Haven McDonalds
Lake Haven, NSW
12.2020 - 12.2021
  • Maintained cleanliness of work area and equipment, including washing dishes, wiping counters, mopping floors, and emptying trash receptacles
  • Responded quickly to customer requests regarding menu items or special orders while maintaining a positive attitude towards customers
  • Put food in designated containers and storage to prevent spoilage
  • Assisted with preparing ingredients for a variety of menu items
  • Monitored food temperatures and used proper food handling techniques
  • Stock replenishment and rotation

Education

HSC - English Studies, Standard Mathematics, Marine Studies, Personal Development, Health and Physical Education, Sport, Lifestyle and Recreation

Wadalba Community School
Wadalba, NSW
01.2025

Skills

  • Operational Shift Planning
  • Safety Compliance Management
  • Client service
  • Strong verbal and written communication
  • Customer service management
  • Staff education and training
  • Effective Time Management
  • Customer service

Certification

  • First Aid Certificate (HLTAID009, HLTAID010, HLTAID011)
  • Provisional P2 License
  • Whitecard

References

References available upon request.

Timeline

Shift Runner

Dominos
11.2024 - Current

Laborer

JM Forklifts
12.2020 - Current

Food Preparation

Lake Haven McDonalds
12.2020 - 12.2021

Rugby League Referee

Central Coast Rugby League Referee Association (CCRLRA)
02.2020 - Current

HSC - English Studies, Standard Mathematics, Marine Studies, Personal Development, Health and Physical Education, Sport, Lifestyle and Recreation

Wadalba Community School

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Jay Mcphail