Jay Patel

Currently working for Qantas Airline and worked for United Airline

Experience

• Behavioral Analysis Officer
• Behavioral Detection Officer
• Aviation Security Officer
• Passenger Screening: Proficient in conducting thorough passenger screenings, ensuring secure and efficient boarding processes.
• Handheld Metal Detectors: Expert operation and detailed knowledge of handheld metal detectors for security screening.
• Explosive Trace Detection (ETD): Trained in Explosive Trace Detection for comprehensive baggage screening.
• Advanced Search Techniques: Skilled in performing detailed frisk searches and comprehensive aircraft searches.
• Behavioral Analysis: Adept at behavioral analysis, conducting interviews to identify potential security threats.
• Behavioral Detection: Experienced in identifying suspicious behavior through random passenger interviews.
• Communication: Excellent communication skills, crucial for interacting with passengers and conducting effective interviews.
• Collaborated with law enforcement to address security threats and incidents.

• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Developed and maintained positive relationships with customers to enhance service.
• Greeted customers at counter to fulfill requests and answer questions.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Prepared and served various food and drink items to customer specifications in fast-paced environments.

• Applied skill in color theory and composition to bring client visions to fruition.
• Created marketing materials, including brochures, flyers and product catalogs to brand standards.
• Obtained approval of concepts by submitting rough drafts to management or to client.
• Guaranteed designs adhere to company brand standards and guidelines.

• Controlled flow of patrons attending large outdoor events.
• Warned offenders about rule infractions and violations.
• Closed and securely locked gates and doors at end of each event.
• Investigated security related accidents.

• Conducted regular patrols of key areas to spot and control security concerns.
• Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
• Attended daily briefings with supervisors to discuss issues with security screening processes.
• Performed pat-downs to look for unauthorized materials and weapons.
• Used explosive detection machines and chemical swab systems to identify potential hazards.
• Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.

• Managed customer accounts to secure customer satisfaction and repeat business.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.