Shashini Kirivita Dikkumburage
Mount Isa,QLD
Summary
Results-oriented professional with over six years of experience in leadership, security, and customer service. Proven expertise in team management, cost control, and ensuring safety in high-pressure environments. Bilingual in English and Sinhala, with a strong background in aviation security and military operations. Committed to enhancing operational efficiency while delivering exceptional customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aviation Protection Officer
Trident Services Australia
Mount Isa, Australia
05.2024 - Current
- Company Overview: Trident Services - Australia
- Conducting security screenings, access control, and maintaining high-security standards at the airport
- Trained in X-ray screening, body scanning, explosive trace detection, and frisk searches
Crew Member
KFC Mount Isa
Mount Isa, Australia
05.2024 - Current
- Company Overview: Collins - Australia
- Ensuring food safety, customer service, and compliance with industry standards
- Collins - Australia
Crew Member
McDonald’s Mount Isa
Mount Isa, Australia
05.2024 - 07.2024
- Company Overview: Australia
- Customer service, food handling, and cashier duties
- Australia
Retail Assistant
IGA Longreach
Longreach, Australia
12.2023 - 04.2024
- Company Overview: Cornetts - Australia
- Customer service, stocking, and inventory management
- Cornetts - Australia
Housekeeper
Longreach Tavern
Longreach, Australia
12.2023 - 04.2024
- Company Overview: Waymak Hotel - Australia
- Room cleaning, laundry services, and maintaining hygiene standards
- Waymak Hotel - Australia
Food Service Assistant
Araliya Hotel
, Sri Lanka
10.2023 - 12.2023
- Company Overview: Sri Lanka
- Assisting in food preparation and customer service
- Sri Lanka
Pay & Record Staff Officer
Sri Lanka Army
01.2018 - 01.2023
- Managing personnel records, payroll, and logistics in high-pressure environments
- Leadership and team coordination in a disciplined setting
Skills
- Aviation & Maritime Security
- X-ray & Body Scanner Operations
- Explosive Trace Detection
- Customer Service & Hospitality
- Leadership & Team Management
- Situation Control & Risk Assessment
- Data Entry & Record Keeping
- Communication & Conflict Resolution
- Security screening
- Threat assessment
- Security management
- Safety procedures
- Time management
Extra Curricular Activities And Personal Interests
- Member of School Junior Prefect Board (2010)
- Member of School Red Cross Society
- Member of School Athletic Team
- Member of the Leo Club
Attributes
- Excellent hygiene and presentation
- Passionate about learning and continuous improvement
- Strong problem-solving and organizational skills
- Reliable, honest, and committed to excellence
- Works well in team environments and under pressure
Certification
- RSA
- RSG
Professional Qualification
Completed Military Training - Sri Lanka Army
Certificate II in Transport Security Protection - NSTA Pty Ltd
Air Cargo Security Awareness Training - Trident Services Australia, Department
of Home Affairs
Aviation Security Awareness Training - Trident Services Australia, Department of
Home Affairs
Maritime Security Awareness Training - Trident Services Australia, Department
of Home Affairs
Responsible Service of Alcohol (RSA) - QLD
Responsible Service of Gaming (RSG) - QLD
References
References available upon request.
Timeline
Aviation Protection Officer
Trident Services Australia
05.2024 - Current
Crew Member
KFC Mount Isa
05.2024 - Current
Crew Member
McDonald’s Mount Isa
05.2024 - 07.2024
Retail Assistant
IGA Longreach
12.2023 - 04.2024
Housekeeper
Longreach Tavern
12.2023 - 04.2024
Food Service Assistant
Araliya Hotel
10.2023 - 12.2023
Pay & Record Staff Officer
Sri Lanka Army
01.2018 - 01.2023
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