Jayanika Weeratunga
Summary
Highly motivated and accomplished recent graduand actively pursuing opportunities within the food industry with a Bachelor of Science in Food and Nutrition, recognized for academic excellence and membership in the Golden Key Honor's Society. A passionate 'foodie' with a rich background in recipe development, co-designing, and innovative food projects, demonstrating a profound love for culinary exploration. Proven track record in customer service highlighted by a successful tenure as a Client Liaison Officer in mortgage services
Overview
7
7
years of professional experience
Work History
Mortgage Support and Client Liaison officer
PLAN2day Financial strategies
02.2022 - 07.2023
- Facilitated smooth and efficient mortgage processes
- Managed client interactions for clear communication among stakeholders
- Meticulously coordinated documentation and addressed client inquiries
- Provided timely updates on the status of mortgage applications
- Collaborated with cross-functional teams to streamline processes
- Maintained a client-centric approach for an enhanced client experience
- Contributed to the success of mortgage transactions through effective problem-solving
- Involved in new employee training and mentoring
- Worked as a mortgage team leader.
Industry Placement
MELAZEE
02.2023 - 06.2023
- Work closely with the supervisor/dietitians and team to expand and improve recipe collection and MEALZEE database.
Mortgage Loan processing Officer
Mortgage Adviser Sydney
08.2020 - 02.2022
- Worked with underwriters to fix application problems and resolve issues
- Reviewed loan files and updated to match current standards
- Collaborated with mortgage broker to provide timely, accurate service for clients throughout entire mortgage process.
Treasurer Volunteer
Seven Hills Playtime Corner
11.2016 - 12.2019
- Collaborated with committee members as a dedicated Treasurer Volunteer
- Established and managed annual budgets, tracking expenses against projections
- Organized successful events, showcasing strong organizational skills
- Proficient in financial management, reconciling monthly statements using Wave Invoice Software
- Prepared and finalized Annual Financial Statements for Playgroup NSW standards
- Committed to financial transparency, contributing to organizational success.
Education
Bachelor of Science: Food and Nutrition -
La Trobe University
Melbourne, Online11.2023
Diploma of Business Administration -
TAFE Digital /Oten
02.2018
Certificate IV in Frontline Management -
TAFE Digital/ Oten
01.2016
Certificate II in Business -
TAFE Digital/ Oten
05.2013
Skills
- Food Science and Nutrition
- Research skills
- Recipe Development and Co-Designing
- New Product Development (NPD)
- Marketing Strategy Development
- Administrative support
- Customer service
- Multitasking and Time Management
- Critical thinking
- Creative and innovative
- Teamwork and Collaboration
- Team leading and Mentoring
- Microsoft office package
- FoodWorks 10
- SPSS Statistical Software
- Apply Online System (AOL)
Industry Placement
02/01/23, 06/01/23, MELAZEE, Meal planning web application designed for dietitians by dietitians, Work closely with the supervisor/dietitians and team to expand and improve recipe collection and MEALZEE database.
Hobbies and Interests
- Enjoy reading across various topics.
- Love exploring different cultures through travel.
- Create nutritious recipes with a focus on health.
- Teach fun cooking lessons for kids.
- Express creativity through painting.
- Craft unique novelty cakes as a hobby.
Timeline
Industry Placement
MELAZEE
02.2023 - 06.2023
Mortgage Support and Client Liaison officer
PLAN2day Financial strategies
02.2022 - 07.2023
Mortgage Loan processing Officer
Mortgage Adviser Sydney
08.2020 - 02.2022
Treasurer Volunteer
Seven Hills Playtime Corner
11.2016 - 12.2019
Bachelor of Science: Food and Nutrition -
La Trobe University
Diploma of Business Administration -
TAFE Digital /Oten
Certificate IV in Frontline Management -
TAFE Digital/ Oten
Certificate II in Business -
TAFE Digital/ Oten
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