Jayce Jefferies
Ingleburn,NSW
Summary
Highly motivated and committed individual ready to take on a new career. I am a dependable worker who has reliable transport and a full driver's license. Skilled team member with previous management experience in allocating tasks within the team and customer conflict resolution. Extensive experience in fast-paced roles where managing time efficiently and working under pressure was key company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate - Christmas Casual
EB Games
Campbelltown, NSW
10.2024 - 01.2025
- Handled cash transactions efficiently.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Team Member
Luna Park Sydney
Sydney, NSW
05.2024 - 11.2024
- Worked in a fast paced environment in the food and beverage section at Luna Park.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Delivery Driver
Dominos
Tura Beach, Picton And Bowral
01.2021 - 01.2023
- Enhanced customer satisfaction through punctual and precise product deliveries.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Barista/ Front of house
Cuppaz Eden
01.2020 - 10.2020
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
Crew Trainer and Shift Manager
McDonalds
Picton, Merimbula And Tahmoor
01.2017 - 01.2020
- Trained other employees in customer service, food safety, and performance requirements.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Taught new team members correct procedures for all areas of operations.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Dependable and Reliable
- Cash handling
- Problem-solving skills
- Multi-tasking strength
- Valid Driver's License
- Point of sale
- Friendly, positive attitude
- Flexible and adaptable
Certification
- Forklift Certification
- White Card
- First Aid & CPR Certification
- RSA & RCG
- WWCC
- Animal Studies Cert II (Completion in June 2025)
- Unrestricted Drivers License
Timeline
Sales Associate - Christmas Casual
EB Games
10.2024 - 01.2025
Team Member
Luna Park Sydney
05.2024 - 11.2024
Delivery Driver
Dominos
01.2021 - 01.2023
Barista/ Front of house
Cuppaz Eden
01.2020 - 10.2020
Crew Trainer and Shift Manager
McDonalds
01.2017 - 01.2020