Highly accomplished and dedicated professional with a strong background in basketball operations, coaching, community outreach, and program coordination. Adept at developing and implementing basketball programs, managing staff, and fostering relationships with stakeholders. Seeking opportunities to leverage skills and experience in a dynamic sports environment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Person trainer/Group fitness instructor
Shapeup Fitness
10.2022 - 01.2023
Evaluate clients’ fitness levels and health conditions Build individualized exercise programs Explain exercises in detail and suggest alternatives if needed Monitor progress of clients’ fitness levels Explain safe and proper use of gym equipment Lead both individual and group training sessions Research on new exercise techniques and trends Promote the gym’s fitness packages and plans Perform CPR and administer first aid in case of emergencies Inform clients about on gym safety and hygiene guidelines Build a positive and trusting relationship with customers Advise customers on how to change nutritional and lifestyle habits as needed
Barista/Server
Kin & Co Coffee
10.2022 - 01.2023
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stocked shelves with ingredients needed to make coffee drinks.
Monitored inventory levels of supplies and restocked when necessary.
Provided excellent customer service by responding to inquiries quickly and professionally.
Adhered to health department regulations concerning sanitation standards.
Created promotional displays for advertising special events or promotions at the cafe.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Addressed and resolved customer concerns to maintain brand loyalty.
Game Day Floor Manager/Community Coach
Brisbane Bullets – NBL
07.2022 - 01.2023
Assisting entertainment team with sponsor activations and promotion Scheduling game day events, prizes, guests for activations and coordinating with appropriate staff to provide positive outcome Coordinating staff and guests for entertainment Delegating tasks to staff to allow for more time efficient tasks Communicating with media team, floor staff and managers Community outreach
Networking and building relationships within the community to effectively enhance participation Coaching, mentoring and improving children’s skills, to enable children to enjoy playing sports and support physical fitness and education
Ensuring program enables all children attending to build their confidence, independence, self-esteem, fitness levels and to make lifelong friends
Engage all children to ensure inclusion and positive team environment Building relationships with sponsors, community programs and school
Basketball coach/coordinator
Basketball camps and coaching
12.2020 - 01.2023
Youth Worker Residential House (Lockyer Valley)/Practice Support Worker
Foundations Care
08.2018 - 04.2019
Banquets, Events Attendant and Waitperson
Village Roadshow Theme Parks
01.2018 - 04.2019
Basketball Development Officer
Bankstown Basketball
10.2023 - Current
Co-ordinate, implement and manage the Sporting Schools program including regular school visits
Co-ordinate, implement and manage existing specialist junior basketball programs including: School holiday camps, Basketball Academy’s, Rep Prep & Aussie Hoops
Coordinate, manage and conduct quarterly or when required ‘Community Basketball Coach’ clinics
Coordinate and manage regular ‘Club Coach’ clinics as directed by Manager Basketball Operations
Identify & recommend players to the Manager Basketball Operations for further development opportunities
Design and develop new basketball programs to implement in to schools and programs that keep up to date with relevant changes of NSW Basketball regulations, Develop and implement new initiatives to promote and support the development of Bankstown Basketball to the member Clubs and wider community including quarterly attendance at the Junior Forum
Involvement in Bankstown Basketball special events and community events with sub-committee event planning and implementation as directed Hire, manage and develop with the training of coaches and staff
Workplace Support Consultant
MEGT Australia
04.2023 - 10.2023
Attend weekly, fortnightly, monthly meetings with clients to discuss their current work situation and provide a solution to allow them to obtain their qualifications
Work with apprentices and trainees to help develop there skills in the work force Work with Apprentices and clients, often autonomously, acting with trust and integrity to promote positive collaboration and open discussions
Self-motivated, manage work priorities, meet KPIs and deadlines efficiently
Excellent customer service skills, demonstrating a mature, professional approach with a passion for increasing customer satisfaction, driving continuous improvement, and learning
Scheduling appointments and phone discussions effectively communicate to Apprentice’s and Employers in regard to funding and personal matters
Accurate and efficient data entry skills with high attention to detail and contractual compliance High level of computer literacy across a range of devices and programs
Director of Basketball Operations/marketing director
Oklahoma Panthers and Enid Outlaws – TBL (The Basketball League)
01.2023 - 04.2023
Ensures compliance with the TBL rules and regulations
Develop connections with sponsors, officials, TBL management and other networks
Recruiting of players and staff through multiple streams such as social media, training camps, trials and agents
Keeps coaches informed of rules and regulations
Communicates with other institutions regarding delivery and receipt of game film
Utilizes video/audio equipment to videotape games of opponents
Coordinates team travel, including transportation arrangements, lodging, and meals
Coordinates practice times at sites when traveling, through close attention to detail, constant communication with facility managers, officials, team and coaches
Schedules practice and shoot around times and oversees the preparation of the practice floor
Assists with the development of regular season game schedule including dates and times
Coordinates and organizes summer camps and clinics and promotes sports camps as appropriate
Assists with budget development and monitors expenditures Hires, supervises, and monitors the performance of players Represents the basketball program at functions and events as necessary
Market players and association through word of mouth, community events, social media and promotion.
Youth Coach – Basketball/Netball
International Sports Camp – School Holiday’s (Age 5 to 15)
12.2020 - 12.2022
Cafe Attendant
5 sisters
Brisbane , QLD
08.2022 - 11.2022
Received orders from customers, accurately entered them into the point of sale system, and collected payment.
Prepared food and beverages according to customer specifications.
Maintained a clean and organized workstation while adhering to health and safety standards.
Stocked shelves with merchandise, restocked supplies when needed, and rotated products as required.
Assisted in maintaining the overall appearance of the cafe by wiping down counters, tables and chairs after each use.
Organized take-out orders for customers in an efficient manner.
Replenished supplies such as napkins, condiments, utensils, cups and lids throughout the day as necessary.
Adhered to proper cash handling procedures when accepting payments from customers.
Provided excellent customer service by being friendly, courteous and helpful at all times.
Performed general cleaning duties such as sweeping floors, washing dishes, emptying trash cans.
Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
Program support/canteen manager/event coordinator /competitions support
Ipswich Basketball Association
10.2021 - 05.2022
Data entry into competition recording software Handling cash, EFTPOS transactions Ordering stock and stock control Organising competition schedule and fixtures Development of junior basketball programs Head coach for basketball programs Head of female basketball development Record keeping Marketing and advertising Organisation and event management of NBL1 home games Bookings and reservations Assisting players/parents/members with the completion of appropriate documentation
Completion of reports e.g
Accident report forms Health & Safety inspections undertaken and recorded on a daily basis
Risk assessments updated as and when necessary Administer first aid Dealing with complaints and conflict Organising events – set up, catering, correspondence, booking system
Managing staff Bar services – RSA
Support Worker (Youth/Disability)
Being Mentors (NDIS Provider)
01.2021 - 10.2021
Employment Advisor
Enterprise & Training Company Limited – ETC
05.2019 - 11.2020
Project Coordinator – Skilling Queenslanders for Work Initiative (12-month contract)
Brighter Futures Lending Hands
07.2017 - 08.2018
Training Coordinator/Youth Trainer for Skilling Queenslanders for Work Initiatives (contract)
Elective Training and Consultancy Services
10.2016 - 07.2017
Customer Service/Food & Beverage Assistant
Catering by Clancy
10.2012 - 06.2017
Guest Service Agent – Christmas Holiday Position
Sheraton Grande Mirage Resort
11.2015 - 02.2016
Education
Therapeutic Crisis Training (TCI) -
01.2018
Diploma of Business -
01.2016
Certificate III in Fitness -
01.2016
Level 1 Coaching Accreditation -
NBL1 North player 2021 -
Certificate 4 in Training and Assessment Qualification -
SITHFAB201 Provide responsible service of alcohol (RSA) -
First Aid Certificate -
Current Blue Card QLD -
WWCC – Working with Children Check – NSW -
References
Nate Anderson-Barr, 0402 840 157, Board member, Ipswich basketball Association
Jay McDonald, +1 832 722 4592, jaymcdonald@thebeaumontpanthers.com, Owner and CEO, Oklahoma Panthers
Alec Betham, 0424 609 919, Business Accounts Manager, Enterprise and Training Company (ETC)
Timeline
Basketball Development Officer
Bankstown Basketball
10.2023 - Current
Workplace Support Consultant
MEGT Australia
04.2023 - 10.2023
Director of Basketball Operations/marketing director
Oklahoma Panthers and Enid Outlaws – TBL (The Basketball League)
01.2023 - 04.2023
Person trainer/Group fitness instructor
Shapeup Fitness
10.2022 - 01.2023
Barista/Server
Kin & Co Coffee
10.2022 - 01.2023
Cafe Attendant
5 sisters
08.2022 - 11.2022
Game Day Floor Manager/Community Coach
Brisbane Bullets – NBL
07.2022 - 01.2023
Program support/canteen manager/event coordinator /competitions support
Ipswich Basketball Association
10.2021 - 05.2022
Support Worker (Youth/Disability)
Being Mentors (NDIS Provider)
01.2021 - 10.2021
Basketball coach/coordinator
Basketball camps and coaching
12.2020 - 01.2023
Youth Coach – Basketball/Netball
International Sports Camp – School Holiday’s (Age 5 to 15)
12.2020 - 12.2022
Employment Advisor
Enterprise & Training Company Limited – ETC
05.2019 - 11.2020
Youth Worker Residential House (Lockyer Valley)/Practice Support Worker
Foundations Care
08.2018 - 04.2019
Banquets, Events Attendant and Waitperson
Village Roadshow Theme Parks
01.2018 - 04.2019
Project Coordinator – Skilling Queenslanders for Work Initiative (12-month contract)
Brighter Futures Lending Hands
07.2017 - 08.2018
Training Coordinator/Youth Trainer for Skilling Queenslanders for Work Initiatives (contract)
Elective Training and Consultancy Services
10.2016 - 07.2017
Guest Service Agent – Christmas Holiday Position
Sheraton Grande Mirage Resort
11.2015 - 02.2016
Customer Service/Food & Beverage Assistant
Catering by Clancy
10.2012 - 06.2017
Therapeutic Crisis Training (TCI) -
Diploma of Business -
Certificate III in Fitness -
Level 1 Coaching Accreditation -
NBL1 North player 2021 -
Certificate 4 in Training and Assessment Qualification -
SITHFAB201 Provide responsible service of alcohol (RSA) -