Summary
Overview
Work History
Skills
References
Timeline
Generic

DAKOTAH MCMULLEN

Geelong,Victoria

Summary

Crew Trainer

Talented professional with extensive experience in the hospitality industry. Skilled in developing and delivering comprehensive learning programs to crew members, enabling them to meet performance objectives and achieve maximum customer satisfaction. Proven track record of successful onboarding and training initiatives, with a focus on creating an open and supportive environment to ensure successful learning. Talented development professional with experience developing, delivering, and evaluating employee training programs. Proven success driving organizational improvement initiatives and fostering employee engagement. Proficient in the most popular learning management systems and skilled in developing engaging training materials. Reliable Casual Team Member experienced in providing assistance to customers and fellow employees alike. Offers detailed resources regarding sales, promotions and offerings to enhance sales experience. Dedicated to keeping retail area clean, safe and organized. Crucial contributions to bolstering inventory management and eliminating theft and other forms of shrinkage. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Casual Team Member

Schnitz
01.2024 - Current
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Processed orders on POS system and accepted cash and charge payments.

Casual Team Member

Boss Burger Co
06.2023 - 03.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Processed customer transactions using cash register till.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Crew Trainer

Red rooster
07.2021 - 02.2024
  • Led team-building activities to foster a positive work culture
  • Monitored employee progress and provided constructive criticism
  • Identified training needs and recommended additional training programs for crew members.

Casual Team Member

KFC
11.2019 - 01.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.

Skills

  • Production Preparation
  • Efficiency Estimation
  • Quality Assurance Controls
  • Restaurant Operation
  • Cash Handling
  • Safe Food Handling
  • Food Safety
  • Kitchen Sanitation
  • Customer Service
  • Team Collaboration
  • Cleaning and Sanitation
  • Workplace Safety
  • Cleaning
  • Positive Attitude
  • Teamwork and Collaboration
  • Attention to Detail
  • Product Knowledge
  • Clear Communication
  • Following Instructions
  • Training and Mentoring

References

References available upon request

Timeline

Casual Team Member

Schnitz
01.2024 - Current

Casual Team Member

Boss Burger Co
06.2023 - 03.2024

Crew Trainer

Red rooster
07.2021 - 02.2024

Casual Team Member

KFC
11.2019 - 01.2020
DAKOTAH MCMULLEN