Jayden Ross

• Enhanced intern productivity by assisting with project coordination and providing ongoing support.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.

Responsibilities including:

• Trained new employees on company procedures, products, and best practices in customer service.
• Handled high call volume while maintaining a professional demeanour and ensuring timely resolutions.
• Provided support during peak hours as well as holidays and special events.
• Maintained clean and organized work environment to maintain customer safety.