Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayden Ward

Brisbane,QLD

Summary

Enthusiastic 17 year old eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. I'm also a Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about marketing and sales skills and to advance professionally.

Overview

3
3
years of professional experience

Work History

Team Member

Kmart
Brisbane, QLD
06.2022 - 01.2024
  • Resolved customer issues promptly in a professional manner.
  • Collaborated with team members to maximize productivity and efficiency.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Analyzed key performance indicators to identify effective strategies.
  • Implemented strategies to take advantage of new opportunities.
  • Looked for ways to go above and beyond job requirements.
  • Tracked stock levels on a daily basis to identify shortages or overages.
  • Processed and retrieved customer special orders.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Assisted management in developing marketing strategies to increase sales.
  • Built and maintained working relationships with peers and upper management.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Operated cash registers to process payments from customers.
  • Upheld high standards of productivity and quality in operations.

Crew Member

Sunshine Kebabs
Brisbane, QLD
05.2021 - 04.2022
  • Served food quickly for positive guest experiences.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Informed customers about daily specials in an engaging manner.
  • Organized and restocked supplies to support operations and team productivity.
  • Adhered to health department regulations regarding food handling procedures.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.

Education

High School Diploma -

John Paul College
Logan City, QLD
11-2023

Certificate III in Business -

John Paul College
Logan City, QLD
08-2022

Skills

  • Customer Service
  • Sales and Marketing
  • Safety Understanding
  • Teamwork and Collaboration

Timeline

Team Member

Kmart
06.2022 - 01.2024

Crew Member

Sunshine Kebabs
05.2021 - 04.2022

High School Diploma -

John Paul College

Certificate III in Business -

John Paul College
Jayden Ward