Jaydin Cole
Katherine
Summary
Enhanced community participation and informed decision-making by developing impactful programs and advocating for innovative solutions.
Overview
13
13
years of professional experience
Work History
Emergency Department Clerk
Northern Territory Health
09.2025 - Current
- Facilitated communication between medical staff, administration, patients, and families to resolve concerns during emergency department treatment episodes.
- Cultivated strong relationships with colleagues across departments to foster enhanced collaboration within the hospital system.
- Streamlined emergency department operations by maintaining organized and current patient records and files.
- Enhanced patient experience by addressing inquiries and concerns with empathy and professionalism.
- Exhibited strong problem-solving skills by resolving unexpected issues in patient care and administrative tasks.
Art Gallery Assistant
Mimi Ngurrdalingi Aboriginal Corporation
07.2024 - 09.2025
- Assisted in daily gallery operations, ensuring an engaging experience for visitors.
- Coordinated exhibitions and installations, collaborating with artists and curators for seamless execution.
- Developed and maintained inventory systems, tracking artwork and supplies efficiently.
- Managed customer inquiries, delivering exceptional service and fostering relationships with patrons.
- Implemented marketing strategies to promote exhibitions, increasing visitor attendance and engagement.
- Maintained strong relationships with clients by providing exceptional customer service, including timely responses to inquiries and personalized art recommendations.
- Conducted guided tours for visitors to offer insight into exhibited artworks and their historical context.
- Facilitated smooth communication between gallery staff, artists, vendors, and clients by managing correspondence and scheduling meetings.
- Increased art gallery visitor engagement by implementing interactive displays and informative exhibit labels.
Community Projects & Development Officer
Northern Land Council
01.2024 - 11.2024
- Streamlined application processes, enhancing efficiency and accuracy.
- Facilitated stakeholder communication, fostering effective collaboration.
- Collaborated with elders, respecting traditional protocols.
- Engaged communities, facilitating inclusive decision-making forums.
- Pioneered communication strategies, strengthening stakeholder collaboration and driving sustainable community development initiatives.
- Supervised daily operations of the front desk, prioritizing tasks to optimize workflow in a fast-paced emergency setting.
- Managed patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Maintained electronic health record system, ensuring timely updates and accessibility for clinical teams.
ABA Project Officer
Northern Land Council
07.2022 - 2024
- Collaborated with NLC to enhance Aboriginal community opportunities in economic development.
- Built strong relationships with stakeholders, promoting NLC interests effectively.
- Assisted in preparing high-level documentation, ensuring clarity and relevance.
- Facilitated communication with traditional owners, fostering trust and cooperation.
- Foster partnerships across NLC, identifying opportunities for Aboriginal communities in ABA, Community Planning, Housing, Tourism, and Economic Development.
Student & Family Support Officer
Transition Support Unit, Katherine
08.2019 - 01.2022
- Supported 1900 students from 250 locations in boarding transitions, ensuring cultural safety.
- Built strong relationships with schools, families, and coordinators for seamless transitions.
- Facilitated effective communication between remote and boarding schools for student success.
- Provided ongoing support to students and families until they settled into boarding programs.
Indigenous Workforce Engagement Coordinator
Roper Gulf Regional Council
04.2018 - 06.2019
- Collaborated with leadership to enhance engagement strategy for Indigenous workforce.
- Utilized cultural knowledge to foster community development and positive outcomes.
- Communicated effectively with Aboriginal communities, ensuring sensitive negotiations.
Sport and Recreation Coordinator/Youth Mentor
Henry Scott Sport and Recreation Centre, Katherine NT 0850
02.2016 - 04.2018
- Organized youth programs, enhancing engagement and skill development.
- Facilitated referrals, improving access to essential services.
- Orchestrated diverse youth programs, fostering community engagement and personal growth through sport and recreation initiatives.
Aboriginal and Torres Strait Islander Mentor
Mission Australia
03.2013 - 09.2015
- Managed case support for Aboriginal youth, securing employment post-school.
- Tutored students in assessments, enhancing academic performance and attendance.
- Facilitated sustainable employment, impacting local communities.
- Drove sustainable employment outcomes for Aboriginal and Torres Strait Islander youth through targeted case management and strategic job placement support.
- IYCP (Indigenous Youth Careers Pathways Program)
Education
Bachelor of Education - Primary Studies
Australian Catholic University
01.2014
Associate Degree - Indigenous Education
Australian Catholic University
01.2013
Skills
- Project Management
- Program Development
- Stakeholder Communication
- Community Engagement
- Cultural Awareness
- Administration Duties
- Youth Mentoring
- Case Management
- Event Organization
- Report Writing
- Advocacy
- Public Speaking
- Networking
- Conflict Resolution
Additional information
- Scholarship
- Mary MacKillop Indigenous Scholarship (2012)
Timeline
Emergency Department Clerk
Northern Territory Health
09.2025 - Current
Art Gallery Assistant
Mimi Ngurrdalingi Aboriginal Corporation
07.2024 - 09.2025
Community Projects & Development Officer
Northern Land Council
01.2024 - 11.2024
ABA Project Officer
Northern Land Council
07.2022 - 2024
Student & Family Support Officer
Transition Support Unit, Katherine
08.2019 - 01.2022
Indigenous Workforce Engagement Coordinator
Roper Gulf Regional Council
04.2018 - 06.2019
Sport and Recreation Coordinator/Youth Mentor
Henry Scott Sport and Recreation Centre, Katherine NT 0850
02.2016 - 04.2018
Aboriginal and Torres Strait Islander Mentor
Mission Australia
03.2013 - 09.2015
Bachelor of Education - Primary Studies
Australian Catholic University
Associate Degree - Indigenous Education
Australian Catholic University