Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline

Jayli Kift

McDonald's
Mount Evelyn,VIC
4
years of professional experience

Compassionate crew trainer and barista with expertise in employee training, cash handling, and customer service. Knowledgeable in compliance with safety protocols and supporting individuals in daily living activities. Certificate III in Individual Support (Ageing and Disability) student dedicated to delivering respectful, person-centred care. Committed to enhancing skills and contributing positively to the aged care and disability support sector.

Work History

Crew Trainer and Barista

2 Years 7 Months
McDonald's | 2024.01 - Current
  • Trained new crew members on operational procedures and customer service standards.
  • Mentored team members to enhance skill sets and improve service efficiency.
  • Conducted regular performance evaluations to identify training needs and opportunities for growth.
  • Ensured adherence to food safety regulations and cleanliness protocols during shifts.
  • Prepared high-quality espresso beverages following standardized recipes and customer preferences.
  • Provided exceptional customer service by engaging with patrons and handling inquiries effectively.
  • Assisted in training new baristas on beverage preparation techniques and customer service protocols.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Managed inventory levels, ensuring stock availability for optimal sales performance.

House Cleaner

3 Months
The Cleaning Collab | 2026.05 - 2026.08
  • Performed thorough cleaning of residential spaces, ensuring a pristine environment for clients.
  • Utilized eco-friendly cleaning products to maintain health standards and reduce environmental impact.
  • Managed time effectively to complete multiple cleaning tasks within designated schedules.
  • Collaborated with team members to enhance overall efficiency during peak service hours.
  • Developed customized cleaning plans based on individual client preferences and needs.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Crew Member

1 Year 1 Month
Mount Evelyn Fish and Chip Shop | 2022.05 - 2023.06
  • Prepared and served a variety of fish and chip dishes to ensure customer satisfaction.
  • Maintained cleanliness and organization of workstations to comply with health and safety standards.
  • Assisted in inventory management, ensuring availability of fresh ingredients during peak hours.
  • Operated kitchen equipment efficiently, maximizing productivity while adhering to safety protocols.
  • Collaborated with team members to streamline service processes and improve order accuracy.
  • Trained new staff on menu items, cooking techniques, and operational procedures for consistency.
  • Took orders, prepared meals, and collected payments.

Education

Certificate III - Individual Support

Box Hill Institute of TAFE | Melbourne, VIC | 2026-09

Compassionate and reliable Certificate III in Individual Support (Ageing and Disability) student with practical knowledge of person-centred care, infection control, manual handling, and supporting clients with daily living activities. Strong communication and teamwork skills, with experience providing respectful, safe, and high-quality care while maintaining client dignity, privacy, and independence. Eager to continue developing my skills and make a positive contribution in the aged care and disability support sector.

Skills

Customer service
Employee training
Transaction processing
Cash handling
Food safety compliance
Beverage preparation
Sanitation procedures
Cleaning operations
Decision-making
Product knowledge

Interests

I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
I enjoy helping others and giving back to the community.
Animal Care
Music
Enjoying the art of baking and pastry-making
experimenting with recipes.

Timeline

House Cleaner

The Cleaning Collab
2026.05 - 2026.08Read More

Crew Trainer and Barista

McDonald's
2024.01 - CurrentRead More

Crew Member

Mount Evelyn Fish and Chip Shop
2022.05 - 2023.06Read More

Box Hill Institute of TAFE

Certificate III from Individual Support
Read More
Jayli Kift