Summary
Overview
Work History
Skills
Certification
Other Employment
Current Job
Personal Information
References
Timeline
Generic

Jayme Mackay

Redbank

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level supervisor position. Ready to help team achieve company goals. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.


Recently relocated to the Ipswich area and seek employment nearer to home.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Supervisor/Coffee Barista

Zarraffas Coffee
03.2022 - Current
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Promoted additional items with beverages, increasing store sales.
  • Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.

VIP Bottle Server

Bedroom
09.2021 - 02.2023
  • Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
  • Collaborated with team members to deliver seamless service during high-volume events.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Senior stylist

Hair Rocks Benowa
01.2018 - 01.2023
  • Provided exceptional customer service by attentively addressing concerns or complaints and ensuring complete satisfaction.
  • Counted and documented opening and closing cash amounts daily.
  • Implemented new techniques learned from industry workshops, enhancing the overall quality of services offered at the salon.
  • Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
  • Developed strong client relationships through consistent communication and attentive service.
  • Developed effective improvement plans in alignment with goals and specifications.

Pampour parlor

Paradise resort
06.2022 - 08.2022
  • I've recently work in paradise resort looking after kids of all different ages
  • At the pamper parlor we greet the parents and the child and make them feel there in fairy land but braiding colour braids into their hair pampering their nails.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Responded to inquiries from parents and guardians.
  • Worked with children to develop good cognitive, physical and language skills.

Kitchen hand, waitress

Mountain Grand
02.2017 - 02.2018


  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Expedited food service by efficiently delivering completed orders from the kitchen to servers in a timely manner.
  • Monitored food temperature, discarding items not stored correctly.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.

Skills

  • Opening and closing duties
  • Team Leadership
  • Hospitality service expertise
  • Cleaning and sanitizing
  • Up-selling
  • Point of Sale Knowledge
  • Supply Ordering
  • Reliable and Dependable
  • Display Maintenance
  • Exceptional customer service
  • Cash Handling
  • Coffee machinery
  • Hospitality and Professionalism

Certification

  • Cert II in salon assistant
  • Cert III & Cert II in hairdressing
  • Certificate III in business

Other Employment

  • Kitchen hand, waitress, Brixs Hotel, 2017-08-01, 2018-02-28, I worked in the kitchen at the Brixs Hotel, and in the bistro serving customers and preparing meals from up to 60 people. Also working in functions for up to 100 people.
  • Kitchen hand, waitress, Nash Hotel, 2018-07-01, 2018-12-31, I worked at the Nash hotel after the Brixs got new owners, i also did kitchen hand and waitressing for functions up to 50-60 people. I loved working fast and it not being quiet.
  • Kitchen hand, waitress, Mountain Grand, I worked in the kitchen preparing food and also i was a waitress, i worked in the Jazz Festival which was yearly and would have up to 200 people in the bistro. Also i have worked at weddings serving many people. Also worked with guest checking them in at reception, cleaning guests rooms preparing them for new guests.
  • Pampour parlor, Paradise resort, 2022-06-01, 2022-08-31, I've recently work in paradise resort looking after kids of all different ages. At the pamper parlor we greet the parents and the child and make them feel there in fairy land but braiding colour braids into their hair pampering their nails.

Current Job

Supervisor of Zarraffas coffee Helensavle

Personal Information

  • Age: 21
  • Date of Birth: 31/10/2002

References

  • Available upon request

Timeline

Pampour parlor

Paradise resort
06.2022 - 08.2022

Supervisor/Coffee Barista

Zarraffas Coffee
03.2022 - Current

VIP Bottle Server

Bedroom
09.2021 - 02.2023

Senior stylist

Hair Rocks Benowa
01.2018 - 01.2023

Kitchen hand, waitress

Mountain Grand
02.2017 - 02.2018
Jayme Mackay