Jaymee Kronenberg
Rochedale South,QLD
Summary
Current student eager to gain valuable work experience in a customer service and meal preparation role while completing my bachelor's degree. Adaptable and ambitious worker motivated to learn new skills and meet new people within a team-based environment.
Overview
3
3
years of professional experience
Work History
Support Worker
Mable Technologies
07.2023 - Current
- Provide genuine care for individuals with disabilities, and understanding of their unique experiences and struggles.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Supervisor and Crew Member
Happy Dough Australia
10.2021 - Current
- Inspected work environment for health and safety hazards and reported findings to manager.
- Tracked company inventory and noted item shortages for future product orders.
- Received product deliveries and organised items to designated workplace locations.
- Answered customer questions and made product recommendations according to needs.
- Taught company procedures to new employees and increased progress by identifying areas of strength and weakness.
- Upheld a hygienic workplace environment through regular maintenance and cleaning of the store.
- Prepared the store for opening trading hours, and closed the store in preparation for the following opening shift individually.
- Engaged in interactive customer service tasks to encourage returning customers through a positive consumer experience.
- Dealt with customer payments and returns/refunds.
- Experienced fast-paced hospitality environment while attending customers and simultaneously maintaining the store's hygiene.
Diving Coach
R.A.P.S Diving Club
2020 - Current
- Followed safety practices to protect all team members.
- Communicated effectively with coaches and fellow athletes.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Observed consistent program of stretching and proper conditioning in effort to reduce injuries.
- Adhered strictly to rules and regulations of activities department and district.
- Developed exercise regimens targeting individual athlete needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Party Host/Cashier
TimeZone Australia
2020 - 2020
- Helped to plan and execute parties for up to 20 guests.
- Answered telephone to provide dining information and take party reservations.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Set up and decorated party rooms before guests arrived
- Interacted with all guests and participated in activities throughout event while giving next-level attention to guest of honor.
- Monitored time and paced the schedule of activities to ensure punctuality.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Assisted with purchases, locating items and signing up for rewards programs.
Links Tour Guide
Citipointe Christian College
2019 - 2019
- Developed guest relationships to achieve high level of satisfaction.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
- Created tour programs with focus on providing positive guest experiences.
- Prioritized and organized tasks to efficiently accomplish service goals.
Volunteer Meal Preparation
Scarlett May Foundation
2019 - 2019
- Prepared and delivered meals by following recipes, cooking meals and packaging meals.
- Maintained a sanitary environment through the consistent cleansing of used materials and spaces.
- Worked alongside peers to ensure efficiency.
- Made positive impact by leveraging multiple channels of activism and protest.
Education
Bachelor of Architecture -
QUT Gardens Point Campus
Brisbane City2026
High School Diploma -
Citipointe Christian College
11.2021
Skills
- Friendly and Personable
- Broad technological understanding
- Attentive to detail
- Highly dedicative
- Teamwork and Collaboration
- Effective Multitasking
- Responsible Supervision
- Goal Oriented
Timeline
Support Worker
Mable Technologies
07.2023 - Current
Supervisor and Crew Member
Happy Dough Australia
10.2021 - Current
Diving Coach
R.A.P.S Diving Club
2020 - Current
Party Host/Cashier
TimeZone Australia
2020 - 2020
Links Tour Guide
Citipointe Christian College
2019 - 2019
Volunteer Meal Preparation
Scarlett May Foundation
2019 - 2019
Bachelor of Architecture -
QUT Gardens Point Campus
High School Diploma -
Citipointe Christian College
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