Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jayne Coutts

Caboolture,QLD

Summary

Based on my latest employment role (50% Partner with my Husband) I am a self motivated accounts assistant skilled in researching payments and credits. Systematic and organized, handling various account keeping procedures within the partnership. Knowledgeable in Reckon software.

In between previous jobs I have been a fulltime Mum to 3 boys. Now, finding it time to move on into a new place of employment and independent from the family business partnership of 14 years

Overview

33
33
years of professional experience

Work History

Accounts Assistant

A Grade Vehicle Accessories
Caboolture, QLD
04.2011 - Current
  • Monitored and recorded company expenses, ensuring adherence to budget guidelines.
  • Reconciled expenses and financial records.
  • Reconciled bank statements on a regular basis.
  • Prepared monthly Business Activity Statements
  • Handled all accounts payable and receivable

Sales Assistant

Bake Boss
Northlakes, QLD
05.2016 - 11.2016
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Provided excellent customer service to clients in person and over the phone.
  • Helped customers find specific products, answered questions, and offered product advice.

Sales Assistant

CJ's Pastries
Wamuran, QLD
01.2007 - 12.2008
  • Greeted customers to determine wants or needs.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Food Preparation and Barista Coffee made to order

Cake Decorator

Cheesecake Shop
Margate, QLD
10.2004 - 12.2005
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Cleaned work area after completing each project for sanitation purposes.
  • Incorporated creative elements into cake designs as requested by clients.

Cake Decorating

Woolworths
Chermside, QLD
11.2000 - 10.2004
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Incorporated creative elements into cake designs as requested by clients.
  • Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Answered phone calls, put in orders and handled customer disputes or complaints.

Cake Decorator & Customer Service

Klings Bakery
Bribie Island, QLD
10.1991 - 11.2000
  • Decorating cakes with precision and accuracy as per customers orders and general customer service.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Assisted customers with planning cake vision, including color, theme and size.

Education

Certificate 3 in Business (Medical Administration)

TAFE QLD
Caboolture, QLD
08-2023

Certificate 3 Business (Administration)

TAFE QLD
Caboolture, QLD
04-2023

Year 12

Caboolture State High School
Caboolture, QLD
11-1990

Skills

  • Ledger and journal entries
  • Accounts receivable management
  • Report generation
  • Profit and loss analysis
  • Accounts payable processing
  • Reconciliation procedures
  • Customer Service
  • Answering phone calls
  • Honest
  • Reliable
  • Self Motivated
  • Dedicated

Affiliations

  • Cooking and Baking
  • NRL Supporter
  • Camping
  • Fishing
  • Gardening

Timeline

Sales Assistant

Bake Boss
05.2016 - 11.2016

Accounts Assistant

A Grade Vehicle Accessories
04.2011 - Current

Sales Assistant

CJ's Pastries
01.2007 - 12.2008

Cake Decorator

Cheesecake Shop
10.2004 - 12.2005

Cake Decorating

Woolworths
11.2000 - 10.2004

Cake Decorator & Customer Service

Klings Bakery
10.1991 - 11.2000

Certificate 3 in Business (Medical Administration)

TAFE QLD

Certificate 3 Business (Administration)

TAFE QLD

Year 12

Caboolture State High School
Jayne Coutts