Jayne Day

• Handle customer inquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
• Process transactions accurately while maintaining a high level of customer service.
• Increase sales by building strong customer relationships and providing excellent service to all customers.
• Help customers locate products and check store system for current inventory.
• Assist customers with prompt and polite support in-person and via telephone.
• Collaborate with other team members to achieve a positive and efficient store environment.
• Enhance customer satisfaction with personalized product recommendations based on their needs and preferences.

• Operated the day to day operation of a 150 cow dairy farm, ensuring the efficient production of milk for daily collection and keeping up maintenance on the property as required.
• Carrying out treatments on sick livestock, and putting in place health plans and vaccination treatments ensuring the health of all livestock on farm.
• Regularly self auditing on-farm plant and infrastructure ensuring it is kept at a safe and proper level for all employees and livestock
• Implementing a rigorous and well kept, efficient book keeping system for all aspects of farm business and day to day operations. Ensuring all paperwork, receipts and yearly income estimates are prepared for quarterly BAS requirement's for the ATO. Also keeping an extensive record keeping system, for day to day operations as in stock treatments, animal feed restrictions and paddock spray treatment for yearly audits from our milk company.
• Planned directed and delegated tasks as required to employees, ensuring they are happy and content in there workplace.

Reason for leaving- Having a baby in march of 2024, means i stepped back from this position for my husband to take over for my own personal safety, meaning i found a job off farm.

• Handle high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibit strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintain clean and welcoming dining environment, ensuring a positive guest experience.
• Use cash registers and credit card machines to cash out customers.
• Adhere to alcohol policies and procedures and complied with local laws.
• Maintain knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.

• Working in a fast paced intense setting, thinking on my feet being a part of a intricate team.
• Ensuring im working efficiently, and assisting all other members of the workplace to ensure the smooth operation of the shearing operation.
• Demanding physical work requirement from moving of fleeces to throwing and picking and cleaning fleeces to ensure a high quality product for the farmer.

• Ensure cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
• Clean and sanitize dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Maintain a well-organized work area by consistently cleaning surfaces and organizing supplies.
• Preparing and cooking pizzas, garlic breads and desert when required by the kitchen chef.

• Complete daily tasks accurately and on-time to support shop needs.
• Sweep and mop the floor, wipe windows and fixtures after closing to support cleanliness and maintain a organized store.
• Provided excellent customer service, promptly addressing inquiries and resolving issues.
• Taking part in all aspects of cooking in a commercial takeaway kitchen.
• Taking phone orders and presenting a professional and friendly first point of contact to all customers.