Jazmin Kokoszka

• Provide first class service and cultivated warm relationships with regular customers
• Trained new employees, sharing knowledge and expertise of coffees, teas, and beverages

• Lead team of up to 10 staff at once including conferences and events

• Trained new staff members

• Maximise revenue by upselling

• Cooperate and communicate with different departments Proficient in a multitude of industry-standard software: Opera Cloud, Shiji, and Micros

• Food and Beverage knowledge; cocktails, drinks, barista

• Expertly orchestrating supplier sourcing, logistics mastery, and excellent customer service

• Crafting captivating content for Meta platforms & TikTok Paid marketing via Google, Meta, Tik tok and email marketing to generate sales

• Adept with top-tier software/programs: Adobe Creative Cloud, Wordpress, Shopify/Shopify POS, Squarespace & Canva

• Lead shifts, manage rosters and stock

• Converse with event organisers, staff and directors

• Conduct cash flow and handling large sums of cash

• Data key entry - utilizing xero to track expenses, profit/loss, wages

• Social Media and PR across a number of social platforms including squarespace

• Supervised a pop up store in Liverpool over 2017 Christmas

• Reaching high sales targets, forecast sales, motivate team members

• Successful roster creation and stock ordering for seamless operations

• Communicating with high levels of management

• Work in a high pressure, high stress and time poor environment to film, write edit and produce stories to be sent back to SBS Australia
• Language and communication skills working in a foreign country
• Utilise Adobe creative cloud, wordpress and other social media platforms.