Jazmin Lopez Alvarez

Kafich Espresso Bar

07.2022 - Current

Exceptional Customer Service
Excellent Math Skills
Operated cash registers and handled cash and card transactions
Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
Setting up and packing away outside areas
Welcomed customers and answered questions regarding menu items and preparation methods
Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
Maintained clean and healthy environment by following proper safety and sanitation regulations
Maintained an efficient workflow by restocking supplies as needed throughout the day
Demonstrating strong organisation skills
Presented and explained menus, answering questions to educate customers
Prepared teas, iced drinks, milkshakes and other drinks for customers
Answered customer phone calls and appropriately addressed questions and complaints
Memorized or referenced readily accessible information to relay to customers
Displayed proficiency in operating various types of brewing equipment such as grinders, blenders, and espresso machines
Possessed deep understanding of food safety regulations regarding proper storage and sanitation procedures
Maintained inventories by replenishing coffee bean supply and stocking brewing equipment
Employed creative ideas when developing new drink recipes or menu items
Built strong relationships with regulars and new customers by providing friendly, personalized service