Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Jazmine Keen

Burnie

Summary

Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level RN position.

Overview

7
7
years of professional experience

Work History

Learn to Swim Instructor

Healthglo Fitness & Leisure
08.2020 - Current
  • Managed class schedules efficiently, ensuring punctual start times and smooth transitions between sessions.
  • Taught students pool and water safety guidelines.
  • Adapted teaching strategies for diverse learners, ensuring an inclusive environment for all participants.
  • Mentored new instructors, sharing best practices and offering guidance to ensure their success in the program.
  • Maintained clean and safe pool facilities by enforcing hygiene rules and conducting regular inspections of equipment.

Customer Service Lead

Healthglo Fitness & Leisure
01.2018 - Current
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.

Bank Teller

Commonwealth Bank
01.2021 - 10.2022
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Education

Bachelor of Nursing -

University of Tasmania
Burnie, TAS
12.2024

Year 7 To 12

Marist Regional College
Burnie, TAS
11.2022

Certificate II in Workplace Skills -

AFL Sportsready
Hobart, TAS
10.2022

Certificate III in Fitness -

Australian Institute of Personal Training
Burnie, TAS
10.2021

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Critical Thinking
  • Multitasking
  • Caring and Responsible
  • Excellent Communication
  • Active Listening
  • Decision-Making
  • Organisation and Time Management

Referees

  • Lynda Deverell - Clinical Facilitator Lead NWRH - lynda.deverell@ths.tas.gov.au - 0407526126
  • Jade Mollison - Clinical Facilitator NWRH - jade.mollison@ths.tas.gov.au - 0400563880

Timeline

Bank Teller

Commonwealth Bank
01.2021 - 10.2022

Learn to Swim Instructor

Healthglo Fitness & Leisure
08.2020 - Current

Customer Service Lead

Healthglo Fitness & Leisure
01.2018 - Current

Bachelor of Nursing -

University of Tasmania

Year 7 To 12

Marist Regional College

Certificate II in Workplace Skills -

AFL Sportsready

Certificate III in Fitness -

Australian Institute of Personal Training
Jazmine Keen