Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Lauryn Schneider

Lauryn Schneider

Evans Head,NSW

Summary

Dynamic professional with a proven track record in enhancing customer service at Reece Plumbing. Excelled in sales strategy development and complaint handling, boosting customer satisfaction and team productivity. Skilled in cash handling accuracy and fostering positive environments, demonstrating a balance of hard and soft skills to drive results. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

7
7
years of professional experience

Work History

Learn to Swim Instructor

Lismore City Council
01.2020 - 06.2023
  • Taught students pool and water safety guidelines.
  • Provided one-on-one instruction for students requiring additional support, improving their overall skill level substantially.
  • Promoted water safety awareness through regular discussions on safe swimming practices and emergency procedures.
  • Mentored new instructors, sharing best practices and offering guidance to ensure their success in the program.
  • Increased student confidence in the water by providing constant encouragement and positive reinforcement during lessons.

Creche Supervisor

Lismore City Council
01.2019 - 06.2023
  • Maintained a safe and clean environment for the children by adhering to health and safety protocols.
  • Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
  • Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behaviour through developmentally appropriate discipline.

Consultant

Flight Centre
03.2025 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Managed client relationships through regular check-ins and updates on project progress.

Retail Consultant

Reece Plumbing
07.2023 - 02.2025
  • Conducted regular audits of store operations, identifying areas for improvement and implementing appropriate changes.
  • Actively engaged with customers upon entry into the store, creating a welcoming atmosphere conducive to successful sales interactions.
  • Provided exceptional customer service, resolving complaints quickly and professionally to maintain brand reputation.
  • Oversaw cash handling procedures, ensuring accurate transactions and proper documentation at the end of each shift.

Education

High School Diploma -

St. John's College, Woodlawn
Lismore NSW
11.2017

Skills

Sales strategy development

Merchandise planning

Performance Analysis

Customer Assistance

Cash Register Operation

Cash Handling Accuracy

Complaint Handling

Payment Processing

Order Processing

Friendly and Helpful

Hobbies

I love to take my dog, Kenobi to the beach.

I play Netball on a Saturday afternoon in Lismore.

I love to play Touch and Oztag in the Summer in Goonellabah.

I love to go Golfing with my Partner

Timeline

Consultant

Flight Centre
03.2025 - Current

Retail Consultant

Reece Plumbing
07.2023 - 02.2025

Learn to Swim Instructor

Lismore City Council
01.2020 - 06.2023

Creche Supervisor

Lismore City Council
01.2019 - 06.2023

High School Diploma -

St. John's College, Woodlawn

Similar Profiles

CREATE PROFILE
Lauryn Schneider