Jazmyn Haksteeg
Mascot
Summary
As a dedicated performing arts student, I'm passionate about honing my skills through consistent practice and training. I'm a highly organised and time-efficient individual, successfully balancing demanding academic studies with my artistic pursuits. My strong work ethic and positive attitude make me a valuable asset in any team environment. I'm eager to contribute to a dynamic workplace, where I can interact with colleagues and customers while developing essential professional skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
The Fast Lane
04.2024 - 01.2025
- Open and Close Duties
- Maintained a clean and organised workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- General Housekeeping of kitchen
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Customer Service
Press Play Productions
04.2018 - 12.2024
- Interacted directly with customers and team members to maintain high level of customer service
- Answered enquiries and provided superior customer service to clients.
- Enhanced experience by providing friendly and informative customer service.
- Enhanced guest satisfaction by providing personalised and efficient customer service.
Hospitality Team Member
Zambrero
12.2023 - 09.2024
- Maintained cleanliness of dining and common areas, creating welcoming environment.
- Set up and replenished buffet stations, ensuring fresh offerings for guests.
- Resolved guest complaints with empathy and professionalism, enhancing overall experience.
- Provided excellent customer service by addressing guest inquiries and concerns promptly.
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
Sales Assistant
Priceline Pharmacy
12.2022 - 04.2023
- Processed sales transactions and handled cash register with accuracy.
- Helped restock shelves and ensure products were readily available for customers.
- Participated in product promotions and special events to attract customers.
- Maintained clean and organised store displays to enhance shopping experience.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Education
Bachelor of Musical Theatre - Dance & Performance
Brent Street Studio
Moore Park12-2026
SITHFAB021-Provide Responsible Service of Alcohol - RSA - Liquor
Hospitality Institute of NSW
01-2025
Skills
- Committed
- Resilient
- Creative
- Collaborative
- Motivated
- Great work ethic
- Respectful
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
References
Alice Clark (Head of Junior Dance School) 0438 686 364
Donna Reagan - The Fast Lane Supervisor 0482 666 342
Lynda Haksteeg - Press Play Productions Director 0404 747 227
Certification
- Responsible Service of Alcohol - Hospitality Institute NSW
- Drivers Licence - Green Ps
Timeline
Barista
The Fast Lane
04.2024 - 01.2025
Hospitality Team Member
Zambrero
12.2023 - 09.2024
Sales Assistant
Priceline Pharmacy
12.2022 - 04.2023
Customer Service
Press Play Productions
04.2018 - 12.2024
- Responsible Service of Alcohol - Hospitality Institute NSW
- Drivers Licence - Green Ps
Bachelor of Musical Theatre - Dance & Performance
Brent Street Studio
SITHFAB021-Provide Responsible Service of Alcohol - RSA - Liquor
Hospitality Institute of NSW
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