Jazmyn Rooney
Gold Coast,QLD
Summary
Proactive Sales Assistant with extensive experience in building customer relationships and enhancing satisfaction through personalised recommendations. Skilled in upselling, cross-selling, and managing customer inquiries and returns. Strong communication and problem-solving abilities, with a focus on increasing store revenue and supporting team efficiency.
Overview
4
4
years of professional experience
Work History
Sales Assistant
The Athlete's Foot
01.2023 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Enhanced customer satisfaction with personalised product recommendations based on their needs and preferences.
- Boosted store revenue through upselling and cross-selling techniques.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Trained new hires on company policies, procedures, and sales tactics, helping them integrate seamlessly into the team.
Sales Assistant
Forever New
10.2021 - 02.2022
- Engaged in friendly conversations with customers to better uncover individual needs.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Sales Assistant
City Beach
11.2020 - 02.2021
- Engaged in friendly conversations with customers to better uncover individual needs.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Created an inviting environment for customers by maintaining store organisation and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Buisness/ Bachelor of Design - Interior Architecture
Queensland University of Technology
Brisbane, QLD07-2027
Skills
- Sales expertise
- Complex Problem-Solving
- Point of sale operation
- Returns and exchanges
- Team support and assistance
- Brand and product knowledge
- Strong Communication and Interpersonal Skills
- Team Cooperation
- Adaptable and Flexible
- Attention to Detail
- Creative Thinking
Timeline
Sales Assistant
The Athlete's Foot
01.2023 - Current
Sales Assistant
Forever New
10.2021 - 02.2022
Sales Assistant
City Beach
11.2020 - 02.2021
Bachelor of Buisness/ Bachelor of Design - Interior Architecture
Queensland University of Technology
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