Jazmyne Palmer
Sydney,NSW
Summary
Dynamic and results-driven, with extensive experience at Qantas Mainline, excelling in data analysis and resource allocation. Proven ability to optimise operational efficiency and lead teams to achieve compliance and enhance performance. Well-rounded in stakeholder engagement and problem-solving, ensuring seamless operations in high-pressure environments.
Overview
6
6
years of professional experience
Work History
CABIN CREW ALLOCATIONS ANALYST
QANTAS MAINLINE
MASCOT, NSW
02.2024 - Current
- Analyse data and trends to support operational efficiency and resource levels.
- Allocate rosters to ground crew, in line with EBA requirements, as per employment status.
- Collaborate with teams within Workforce Planning to roll out EOI's, initiatives, and offers.
- Participated in cross-functional meetings to discuss ongoing projects and updates.
- Analyse large data sets with Excel functions, in line with deadlines within the business.
- Senior analyst within workspace, guiding and leading my team on specific projects for desired outcomes.
Load Control Planner
Qantas Link (EAA)
MASCOT
10.2022 - 02.2024
- Coordinated load distributions for upwards of 50 flights per day, within one shift.
- Worked with stakeholders within the business, including Freight, Check-in, Operations and Tech Crew to deliver OTP within the operational field.
- Planned 200+ flights at both the -48 and -24hr marks to plan for optimisation in day of ops.
- Trained in Dash-8 fleet, E90 fleet and 717 fleet.
- Identified potential problems and created solutions to mitigate risks associated with day of ops environment.
- Reviewed existing policies, procedures, and regulations to ensure compliance with organizational objectives.
- Trained and lead new starters within the workspace.
- Calculated fuel and load weights for Q-Link aircrafts for safe and efficient OTP.
Movement Controller
Air New Zealand (employed under Swissport)
Mascot , NSW
08.2020 - 09.2022
- Planned aircraft movements for Air New Zealand aircrafts both in day of ops and -24 mark.
- Coordinated with Tech Crew re operational movements and requirements.
- Prepared flight plans for Tech Crew.
- Communicated with Ramp, Operations and Ground Staff for any operational needs.
- Maintained diligence with assigning seats for specific customers.
- Created daily movement sheets for Check-in staff to follow. Outlining with what was required in day of ops, where staff were expected and what was expected of them.
Gate Lead Supervisor
Air New Zealand (employed under Swissport)
Mascot, NSW
05.2019 - 09.2022
- Lead a team of gate staff for easy and smooth boarding processes. Breifing staff at each gate dependent on flight requirements.
- Trained numerous colleagues on gate functions and into the supervisor role.
- Coached teams to stay in-line with desirables and expectations within the Air NZ brand.
- Dealt with disrupts and delays.
- Liaised with stakeholders in the business for any day of ops issues that may arise.
Education
Aquinas Catholic College
Menai, NSW09-2018
Skills
- Data analysis
- Resource allocation
- Excel functions
- Compliance review
- Flight planning
- Operational coordination
- Stakeholder engagement
- Risk mitigation
- Team leadership
- Training development
- Problem solving
- Attention to detail
- Effective communication
- Incident reporting
- Presentation building
- Team collaboration and leadership
Accomplishments
- 1st place in Advanced English across Catholic Schools in 2018.
- Coaches and Managers award within my local Football Club.
- Recognition for my efforts in training and upskilling multiple colleagues.
References
References available upon request.
Timeline
CABIN CREW ALLOCATIONS ANALYST
QANTAS MAINLINE
02.2024 - Current
Load Control Planner
Qantas Link (EAA)
10.2022 - 02.2024
Movement Controller
Air New Zealand (employed under Swissport)
08.2020 - 09.2022
Gate Lead Supervisor
Air New Zealand (employed under Swissport)
05.2019 - 09.2022
Aquinas Catholic College