Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Agriculture Parts Interpreter
Hutton and Northey
06.2024 - 03.2025
strengthened knowledge based on Ag machinery
used critical thinking skills under pressure to locate and identify correct machinery parts
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Harvest Farmhand
Dunham & Sons Farms
10.2023 - 01.2024
Drive chaser bin, assess risks, be fire aware, fencing, move sheep, manual handling, DFES volunteer fire awareness training.
Receival Point Officer
Cooperative Bulk Handling (CBH)
01.2019 - 01.2023
Guide trucks into bays in safe manner to deposit grain, sweep & shovel grain to keep work areas clean, manual handling, work safely in dusty environment.
Customer service and barista
Break Away Café
01.2020 - 01.2023
Customer service and barista in busy café, keep workspace clean and tidy, maintain stock levels, work efficiently and calmly in fast-paced environment, maintain client relationships.
Covid cleaner
Esperance Residential College
01.2020
Safe chemical use, wear correct PPE, clean to high standard.
Coffee Cart Operator
Brumby's Coffee Cart
01.2020
Run busy coffee cart alone, ensuring efficient and friendly customer service, maintain stock levels.
Silver service restaurant service
The Loose Goose
01.2020
Provide bar service, take customer orders and serve meals, clean and restock as required.
Education
WA Certificate of Education - Statement of Attainment
Fremantle Baristas
05-2021
Certificate II - Salon Assistance
ESHS VET
Esperance, WA
09-2019
Skills
Barista/Café Service
Customer Service
Covid Cleaning
Bar Skills/RSA
Kitchenhand
POS/Cash Handling
Chemical Training
Take Orders/Wait Tables
Time Management
Identify Hazards, Manage
Class C- A licence
Housekeeping
Fire Warden Training
Safely Direct Truck Drivers
Manual Handling
Work Team Communication
Enthusiastic & Versatile
Reliable & Honest
Use Machinery Safely
Work Unsupervised
Work Health & Safety
Accurate Data entry
Laundry
Hobbies and Interests
Played netball since primary school
Competed at A-grade level since age 15
Continued playing since
Began coaching in 2017
Help out local teams when home
Certification
Construction white card
EWP license (over 11m)
Working at heights and confined spaces, gas testing certificate
First aid (2024)
DFES rural fire awareness training
Fire warden/ chief warden certificate
Fire extinguishing training
Timeline
Agriculture Parts Interpreter
Hutton and Northey
06.2024 - 03.2025
Harvest Farmhand
Dunham & Sons Farms
10.2023 - 01.2024
Customer service and barista
Break Away Café
01.2020 - 01.2023
Covid cleaner
Esperance Residential College
01.2020
Coffee Cart Operator
Brumby's Coffee Cart
01.2020
Silver service restaurant service
The Loose Goose
01.2020
Receival Point Officer
Cooperative Bulk Handling (CBH)
01.2019 - 01.2023
WA Certificate of Education - Statement of Attainment