Summary
Overview
Work History
Education
Skills
Personal Qualities
Personal Information
References
Timeline
Generic

Jazz Skerman

Palmwoods,QLD

Summary

Talented hospitality team member with background in FOH. Excellent interpersonal and time management skills. Accurately takes orders and prepares items to satisfy customers. Light-hearted and friendly professional skilled in customer service. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Front of House Employee

Palmwoods Bakery
12.2023 - Current
  • Barista
  • Accurately operated cash register to process customer orders and payments.
  • Restocking low items and wiping down surfaces.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Opening shift; set up the work area for the day ahead; count in till, review and prepare pre-orders, slice and bag bread and bread rolls, start coffee machine.
  • Closing shift; restock fridges, close down coffee machine, count till, sweep surfaces, dispose of garbage, log doors.

Customer Service

Chocolate Country Montville
04.2023 - Current
  • Artisan Chocolate EFTPOS and cash sales, Restock displays, Process internet orders, Assist in guiding and training new staff, End of day cleaning

Volunteer at Palmwoods Warriors Football Club

01.2019 - Current
  • Raffle ticket seller, Customer service and EFTPOS and cash sales, Short order cooking eg
  • Hot chips, Hash browns, Fridge restocking, Food prep eg
  • Bread, Buns, Lolly bags, cut onions, tomato’s etc., Cleaning, Assist with Open and Close of canteen, Set up Covid stations

Running food and beverages to customers

Chew Chew Bistro -The Shed Palmwoods
05.2022 - 02.2023
  • Cleaning tables and resetting, Cleaning bathrooms, Restocking, Polishing glasses/cutlery, Answering phones, Taking bookings, Taking orders, Seating customers

Tea and Tidy experience

GEMS Hair Studio
03.2022 - 04.2022
  • Pre-cutting foils, Whipping down products, Cleaning work stations between clients incl
  • Mirrors, Making coffee – tea, Washing up, Washing and drying towels etc., Seat next client, Answer the phone

Volunteer Assistant Dance Teacher

Miss Trenna’s Dance Studio
01.2019 - 09.2021
  • Assisting junior dances learn their dance routines, Demonstrating dance moves in a classroom environment, Physically supporting students performing Acro

Assistant Manager

Palmwoods Warriors Football Club
01.2019 - 01.2021
  • Co-ordinate sign in by all players, Organise and time interchange of players, Remind parents to check in for Covid requirements

Education

High School Diploma -

Burnside State High School
Nambour, QLD
11.2023

Skills

  • Excellent communication skills
  • Computer literate in many programs including Microsoft Word, Excel & Powerpoint
  • Ability to organise and prioritise work
  • Ability to work productively as part of a team
  • Excellent attention to detail
  • Cert II in Hospitality
  • Responsible Service Alcohol (RSA) certificate
  • Barista
  • Strong Work Ethic
  • Phone Etiquette
  • Professional Appearance
  • Money Handling
  • Order Taking
  • Payment Processing
  • Building rapport
  • Social Perceptiveness

Personal Qualities

  • Honest and Reliable
  • Optimistic and Enthusiastic
  • Good team player

Personal Information

Date of Birth: 06/14/06

References

  • Paul and Julie Walters, Chocolate Country Montville, Montville, Q, 4560, 07 5442 9562
  • Mrs Claudia Hankinson, Chew Chew Bistro, Palmwoods, Q, 4555, 07 5479 6603
  • Mrs Kristie Calder, Canteen Convenor Palmwoods Warriors Football Club, 0438 007 864

Timeline

Front of House Employee

Palmwoods Bakery
12.2023 - Current

Customer Service

Chocolate Country Montville
04.2023 - Current

Running food and beverages to customers

Chew Chew Bistro -The Shed Palmwoods
05.2022 - 02.2023

Tea and Tidy experience

GEMS Hair Studio
03.2022 - 04.2022

Volunteer at Palmwoods Warriors Football Club

01.2019 - Current

Volunteer Assistant Dance Teacher

Miss Trenna’s Dance Studio
01.2019 - 09.2021

Assistant Manager

Palmwoods Warriors Football Club
01.2019 - 01.2021

High School Diploma -

Burnside State High School

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Jazz Skerman