Jeanette Bootsma
Mount Annan,NSW
Summary
In my previous work experience I have enjoyed establishing and maintaining professional relationships with clients, paying attention to detail and working within a team to achieve their desired outcomes.
I have been involved in start to finish projects in my roles as Interior Designer and Wedding Florist. I have taken the clients’ vision and turned it into a reality within the set timeframe and budget that both answered the brief and exceeded their expectations.
I feel this is the value I can bring to a sales role within the retail environment.
Sincerely, Jeanette
Overview
2017
2017
years of professional experience
Work History
Senior Florist
Grima Bros Florist
2020 - 2025
- Designed and arranged floral displays for special events, enhancing customer satisfaction and brand image.
- Mentored junior florists, fostering skill development and improving team performance in floral design.
- Assessed client needs through consultations, providing tailored floral solutions that exceeded expectations.
- Streamlined ordering processes by adopting technology tools, enhancing efficiency in daily operations.
- Expanded clientele base by offering personalized consultations that resulted in positive word-of-mouth referrals.
Florist
The Green Seed
2019 - 2020
- Designed custom floral arrangements for various events, ensuring alignment with client preferences.
- Managed inventory of flowers and supplies, maintaining optimal stock levels for daily operations.
- Assisted in setup and breakdown of event floral displays, enhancing overall aesthetic appeal.
- Provided exceptional customer service, addressing inquiries and offering product recommendations effectively.
Carer and mother of three children
Self
01.2017 - 2019
Aged care nurse
Kilbride Nursing home
01.2016 - 01.2017
Florist
Eden Flower Design
01.2016 - 01.2016
Manager of online Events & Floral Design business
Thistle and Bloom
01.2011 - 01.2016
Interior Decorator
Splendour Interiors
01.2008 - 01.2010
Sales Representative
Liza Fine Art & Lighting
01.2002 - 01.2003
- Developed strong customer relationships through personalized service and product knowledge.
- Assisted clients in selecting artwork and lighting solutions tailored to their needs.
- Maintained accurate inventory records, ensuring availability of popular items.
- Collaborated with team members to create visually appealing displays that enhanced customer engagement.
Assistant Manager
Laura Ashley
01.2001 - 01.2002
Interiors Consultant
MYER Interiors
01.1999 - 01.2001
- Collaborated with clients to determine design preferences and functional requirements
- Researched and sourced materials that align with client vision and budget constraints
- Coordinated with suppliers and contractors to ensure timely project completion
- Provided on-site consultations to assess space utilization and design effectiveness
- Implemented feedback mechanisms to refine design processes and enhance client satisfaction
- Led project management initiatives ensuring alignment with brand standards and timelines
Education
Diploma in Counselling - Counselling
Health Services Australia
Online10-2025
Cert 3 - CHC30213 Certificate |||in Education Support
TAFE NSW
NSW01-2021
Camp Chroma colour strategy certificate - Four pillars of colour
01.2017
Certificate III - Health Services Assistant, Acute Care (HSA 33115)
01.2016
Floristry Certificate III - undefined
01.2011
Certificate III - Business (BSB30107)
01.2010
Diploma - Interior Decoration
SIT Design Centre
01.1998
Skills
- Team leadership
- Staff training and development
- Time management mastery
- Sales and service-oriented
- Customer Service-oriented
- Client engagement and assistance
- Client consultations
- Empathy and collaboration with clientele across health and retail sectors
Timeline
Carer and mother of three children
Self
01.2017 - 2019
Aged care nurse
Kilbride Nursing home
01.2016 - 01.2017
Florist
Eden Flower Design
01.2016 - 01.2016
Manager of online Events & Floral Design business
Thistle and Bloom
01.2011 - 01.2016
Interior Decorator
Splendour Interiors
01.2008 - 01.2010
Sales Representative
Liza Fine Art & Lighting
01.2002 - 01.2003
Assistant Manager
Laura Ashley
01.2001 - 01.2002
Interiors Consultant
MYER Interiors
01.1999 - 01.2001
Certificate III - Health Services Assistant, Acute Care (HSA 33115)
Floristry Certificate III - undefined
Certificate III - Business (BSB30107)
Diploma - Interior Decoration
SIT Design Centre
Senior Florist
Grima Bros Florist
2020 - 2025
Florist
The Green Seed
2019 - 2020
Diploma in Counselling - Counselling
Health Services Australia
Cert 3 - CHC30213 Certificate |||in Education Support
TAFE NSW