Lee Ling Tan
Summary
Accomplished Senior Florist with a proven track record at Vhouse Florist and Anna Wang Event Planner Stylist, enhancing operational efficiency and client satisfaction. Excelled in floral design expertise and team leadership, significantly boosting store reputation and sales through innovative arrangements and strategic vendor relationships. Skilled in client consultations and customized bouquet creation, consistently exceeding expectations.
Experienced with designing and arranging intricate floral displays for various occasions. Utilizes creative flair and technical skills to craft unique, captivating arrangements. Track record of fostering strong client relationships and leading teams to success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Florist
Vhouse Florist
10.2019 - Current
- Streamlined workflow processes to improve efficiency in daily tasks, leading to reduced overhead costs and better time management.
- Evaluated performance metrics regularly to identify areas for improvement or growth opportunities within the business operations.
- Developed strong vendor relationships to secure preferred pricing without compromising quality or variety in flower selection.
- Enhanced customer experiences by creating bespoke floral arrangements tailored to individual preferences and needs.
- Designed memorable wedding florals that exceeded client expectations while adhering to strict budgets and timelines.
- Boosted store reputation by consistently providing excellent customer service when assisting customers with their floral needs and inquiries.
- Expanded clientele base by offering personalized consultations that resulted in positive word-of-mouth referrals.
- Implemented creative visual merchandising displays that attracted foot traffic into the shop, increasing overall sales volume.
Part Time Florist
Anna Wang Event Planner Stylist
10.2021 - 04.2022
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Demonstrated attention to detail when assembling bouquets or installations for various settings such as churches or event venues.
- Showcased creativity and skill in developing innovative designs that garnered positive reviews from customers and colleagues alike.
- Nurtured flowers to maintain quality and promote longevity.
Education
Bachelor Of Hospitality Management - Hospitality Management
Northern University of Malaysia
Malaysia 10.2012
Skills
- Team leadership
- Staff training and development
- Time management mastery
- Floral design expertise
- Customized bouquet creation
- Advanced arrangement techniques
- Order fulfillment efficiency
- Creative floral design
- Sales and service-oriented
- Customer Service-oriented
- Client consultations
Certification
European Floral Design Education Basic Training Certificate (Module 1)
Languages
English
Professional Working
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Native or Bilingual
Malay
Native or Bilingual
Timeline
Part Time Florist
Anna Wang Event Planner Stylist
10.2021 - 04.2022
Senior Florist
Vhouse Florist
10.2019 - Current
Bachelor Of Hospitality Management - Hospitality Management
Northern University of Malaysia
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