Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

JEANETTE SALMON

Nambour,QLD

Summary

Dedicated professional with a Certificate III in Individual Support, specialising in aged, home, and community care. Experienced in providing emotional support and companionship, ensuring high-quality, person-centered care. Strong documentation skills for vital statistics and a commitment to continuous learning and adaptability. Proven ability to work independently and efficiently.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Individual Support Worker

Various NDIS participants
Sunshine Coast, Qld
12.2021 - Current
  • Supported NDIS participants with daily living activities and personal care needs.
  • Delivered tailored support according to individual needs.
  • Facilitated recreational activities to promote social engagement and skill development.
  • Maintained a safe, clean environment through light housekeeping and laundry tasks.
  • Assisted clients with range of motion exercises under guidance of therapists.
  • Provided emotional support and companionship through conversation and shared activities.
  • Reminded clients about medication schedules and assisted with container openings.
  • Organized group activities such as board games, art projects, and music sessions.
  • Developed trusting relationships with clients and their families.

Assistant in Nursing

St Mary's Aged Care
Coolum Beach, Queensland
05.2020 - Current
  • Assisted residents with daily living activities and personal care needs.
  • Maintained cleanliness and organization of resident living areas and common spaces.
  • Provided emotional support and companionship to enhance resident well-being.
  • Documented patient care activities accurately in electronic health records system.
  • Participated in training sessions to update skills and knowledge in elderly care practices.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Assisted residents in preparing for activities and social programs.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Front Desk Reception

Burnside State School
Burnside, Australia
07.2017 - 12.2019
  • Pleasantly answer calls using a multi-line switchboard for a midsize office, and direct callers to the appropriate employees.
  • Greet visitors and parent/students upon arrival.
  • Perform administrative and clerical duties daily.
  • Look after student medical needs on a day to day basis and work with the school nurse to update student health plans and load onto One School.
  • Maintain files and records of students and staff, archive when necessary.
  • Enter student absences, late arrivals, and early departures.
  • Assist the Business Manager with accounts receivable when required, and with any other requests.

Teacher Aide

Burnside State School
Burnside, Australia
02.2016 - 12.2019
  • Coordinate use of learning resources and support aids for students with disabilities.
  • Support teachers in classroom operations, including identifying student learning needs.
  • Liaise with faculty, students and parents to ensure a cohesive understanding of learning goals and classroom improvements.
  • Assist children with high needs and disabilities.
  • Offer constructive feedback to minors under care regarding specific actions, behaviours and words.
  • Facilitate group sessions and provided one-on-one support.
  • Observe individual behaviours and suspect actions and report issues to supervisory staff.

Various positions held over many years

Kosciuszko Thredbo Pty Ltd
Thredbo Village, NSW
06.1996 - 12.2011
  • Payroll Officer June 2009 - December 2011
  • Mountain Guide Co-ordinator November 2007 - May 2008,
  • Conference/Events Coordinator, January 2006 - May 2007
  • Front Office Supervisor, January 1997 - May 2003

Education

Certificate 3 - Aged And Community Care

Daisy Learning
Maroochydore, QLD
05-2020

Certificate 3 - Education Support

TAFE Queensland Mooloolaba
Mountain Creek, QLD
07-2016

Diploma - Remedial Massage

Nature Care College
Greenwich, NSW
12-1994

Certificate - Secretarial

TAFE NSW - St Leonards
St Leonards, NSW
12-1988

Skills

  • Elderly care practices
  • NDIS Support and invoicing
  • Daily living support
  • Personal hygiene assistance
  • Dementia and Alzheimer's care
  • Time management
  • Quick learning
  • Electronic health records management
  • UKG employee portal proficiency
  • Housekeeping tasks
  • Behavioral redirection
  • Problem-solving skills
  • Lifting and transferring techniques
  • Safety awareness
  • End-of-life care support
  • Special needs assistance

Certification

  • Positive notice blue card, exp 31/08/2027
  • Positive notice yellow card (NDIS worker screening), exp 01/18/2028
  • HLTAID009 Provide cardiopulmonary resuscitation, Exp 02/25
  • HLTAID010: Provide basic emergency life support, Exp 02/27
  • HLTAID011 Provide First Aid, Exp 02/27
  • Understanding dementia, 2021, Wicking Dementia Research, Uni of Tasmania
  • CHCAGE011 Provide support to people living with dementia. Dementia Essentials, Dementia Australia, 2024
  • Maybo Training programe, Personal safety & Disengagement, Redirection & Guiding, Positive approaches to Behaviour, De-escalation Strategies.

References

  • Sarah Campbell, BM & Office Administration Coordinator, Burnside State School, 07 5441 0888
  • Pina Jordan (Personal) 0402 252 046

Timeline

Individual Support Worker

Various NDIS participants
12.2021 - Current

Assistant in Nursing

St Mary's Aged Care
05.2020 - Current

Front Desk Reception

Burnside State School
07.2017 - 12.2019

Teacher Aide

Burnside State School
02.2016 - 12.2019

Various positions held over many years

Kosciuszko Thredbo Pty Ltd
06.1996 - 12.2011

Certificate 3 - Aged And Community Care

Daisy Learning

Certificate 3 - Education Support

TAFE Queensland Mooloolaba

Diploma - Remedial Massage

Nature Care College

Certificate - Secretarial

TAFE NSW - St Leonards

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