JEANETTE SALMON
Nambour,QLD
Summary
Dedicated professional with a Certificate III in Individual Support, specialising in aged, home, and community care. Experienced in providing emotional support and companionship, ensuring high-quality, person-centered care. Strong documentation skills for vital statistics and a commitment to continuous learning and adaptability. Proven ability to work independently and efficiently.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Individual Support Worker
Various NDIS participants
Sunshine Coast, Qld
12.2021 - Current
- Supported NDIS participants with daily living activities and personal care needs.
- Delivered tailored support according to individual needs.
- Facilitated recreational activities to promote social engagement and skill development.
- Maintained a safe, clean environment through light housekeeping and laundry tasks.
- Assisted clients with range of motion exercises under guidance of therapists.
- Provided emotional support and companionship through conversation and shared activities.
- Reminded clients about medication schedules and assisted with container openings.
- Organized group activities such as board games, art projects, and music sessions.
- Developed trusting relationships with clients and their families.
Assistant in Nursing
St Mary's Aged Care
Coolum Beach, Queensland
05.2020 - Current
- Assisted residents with daily living activities and personal care needs.
- Maintained cleanliness and organization of resident living areas and common spaces.
- Provided emotional support and companionship to enhance resident well-being.
- Documented patient care activities accurately in electronic health records system.
- Participated in training sessions to update skills and knowledge in elderly care practices.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted residents in preparing for activities and social programs.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Front Desk Reception
Burnside State School
Burnside, Australia
07.2017 - 12.2019
- Pleasantly answer calls using a multi-line switchboard for a midsize office, and direct callers to the appropriate employees.
- Greet visitors and parent/students upon arrival.
- Perform administrative and clerical duties daily.
- Look after student medical needs on a day to day basis and work with the school nurse to update student health plans and load onto One School.
- Maintain files and records of students and staff, archive when necessary.
- Enter student absences, late arrivals, and early departures.
- Assist the Business Manager with accounts receivable when required, and with any other requests.
Teacher Aide
Burnside State School
Burnside, Australia
02.2016 - 12.2019
- Coordinate use of learning resources and support aids for students with disabilities.
- Support teachers in classroom operations, including identifying student learning needs.
- Liaise with faculty, students and parents to ensure a cohesive understanding of learning goals and classroom improvements.
- Assist children with high needs and disabilities.
- Offer constructive feedback to minors under care regarding specific actions, behaviours and words.
- Facilitate group sessions and provided one-on-one support.
- Observe individual behaviours and suspect actions and report issues to supervisory staff.
Various positions held over many years
Kosciuszko Thredbo Pty Ltd
Thredbo Village, NSW
06.1996 - 12.2011
- Payroll Officer June 2009 - December 2011
- Mountain Guide Co-ordinator November 2007 - May 2008,
- Conference/Events Coordinator, January 2006 - May 2007
- Front Office Supervisor, January 1997 - May 2003
Education
Certificate 3 - Aged And Community Care
Daisy Learning
Maroochydore, QLD05-2020
Certificate 3 - Education Support
TAFE Queensland Mooloolaba
Mountain Creek, QLD07-2016
Diploma - Remedial Massage
Nature Care College
Greenwich, NSW12-1994
Certificate - Secretarial
TAFE NSW - St Leonards
St Leonards, NSW12-1988
Skills
- Elderly care practices
- NDIS Support and invoicing
- Daily living support
- Personal hygiene assistance
- Dementia and Alzheimer's care
- Time management
- Quick learning
- Electronic health records management
- UKG employee portal proficiency
- Housekeeping tasks
- Behavioral redirection
- Problem-solving skills
- Lifting and transferring techniques
- Safety awareness
- End-of-life care support
- Special needs assistance
Certification
- Positive notice blue card, exp 31/08/2027
- Positive notice yellow card (NDIS worker screening), exp 01/18/2028
- HLTAID009 Provide cardiopulmonary resuscitation, Exp 02/25
- HLTAID010: Provide basic emergency life support, Exp 02/27
- HLTAID011 Provide First Aid, Exp 02/27
- Understanding dementia, 2021, Wicking Dementia Research, Uni of Tasmania
- CHCAGE011 Provide support to people living with dementia. Dementia Essentials, Dementia Australia, 2024
- Maybo Training programe, Personal safety & Disengagement, Redirection & Guiding, Positive approaches to Behaviour, De-escalation Strategies.
References
- Sarah Campbell, BM & Office Administration Coordinator, Burnside State School, 07 5441 0888
- Pina Jordan (Personal) 0402 252 046
Timeline
Individual Support Worker
Various NDIS participants
12.2021 - Current
Assistant in Nursing
St Mary's Aged Care
05.2020 - Current
Front Desk Reception
Burnside State School
07.2017 - 12.2019
Teacher Aide
Burnside State School
02.2016 - 12.2019
Various positions held over many years
Kosciuszko Thredbo Pty Ltd
06.1996 - 12.2011
Certificate 3 - Aged And Community Care
Daisy Learning
Certificate 3 - Education Support
TAFE Queensland Mooloolaba
Diploma - Remedial Massage
Nature Care College
Certificate - Secretarial
TAFE NSW - St Leonards
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