Jeanette L. delos Santos
Carrum Downs,Victoria
Summary
An organized and motivated employee looking for a responsible role in a reputable organization capable of time management and working under pressure in all environments.
Overview
8
8
years of professional experience
Work History
Retail shop assistant
The Holland Foundation (Tue / Wed Only)
502 Centre Road, Bentleigh, Victoria, Australia 3204
08.2023 - Current
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Maintained clean and orderly checkout area to meet store presentation standards.
- Operated and maintained cash registers with sufficient cash floats.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Employed innate positivity and enthusiasm to create enjoyable retail experiences for customers.
- Oversaw accurate labelling and packaging of stock.
- Processed store deliveries, distributing products to storage areas and shop floors.
Cashier / Sales Person
Mrs. Wan's Asian Mart
20 Wells St., Frankston 3199
01.2023 - 08.2023
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Displayed and restocked merchandise by following brand guidelines.
- Educated customers on promotions, offers and special events to enhance product sales.
- Completed opening and closing procedures each day.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Greeted customers entering store and responded promptly to customer needs.
Cashier / Sales Person
E & S Filipino Asian Groceries
50 Mahogany Avenue, Frankston North, Victoria 3200
11.2017 - 12.2022
- Welcome customers entering in grocery stores
- Maintain clean and arranged checkout areas of grocery store
- Return items to appropriate location and organize stocked shelves
- Calculate money in cash drawers at the beginning and the ending of shifts
- Categorized prices of goods by means of calculators, cash registers, or price scanners
- Received payment from customers by cash, debit or credit cards
- Recorded daily transaction information using POS systems, enabling stock success monitoring.
Head Cashier
RH Trading Limited (Rimbunan Hijau Group)
Port Moresby, , Papua New Guinea
10.2015 - 11.2016
- Monitor the work of cashiers on a daily basis
- Create and distribute cashier schedules and till allocation
- Ensure that workload is equally divided between cash registers
- Perform cashier duties during cashiers’ absence or extreme workload
- Supervise the activities of checkout stations on a constant basis
- Handle store operations in the absence of store managers
- Evaluate performance of cashiers and provide managers with information on appraisals
- Ensure that each customer’s transactions are processed accurately and in a time efficient manner
- Generate and maintain account related reports
- Manage bank deposit activities and make sure that cash is counted accurately at the end of each shift
- Reconcile cash with receipts at the end of each shift and make sure that any discrepancies are managed immediately
- Identify and address any accounts related problems on an immediate basis
Education
Bachelor of Science - major in Banking and Finance
La Consolacion University
PhilippinesCertificate III - Sterilisation Services
Chisholm Institute
Frankston, VictoriaCertificate III - Retail Services
Foundation Education
Bowen Hills, Quuensland 02/2023 -
Skills
- Customer relations
- Teamwork
- Detail-oriented mindset
- Time management
- Persuading and negotiating skills
- Ability to use initiative
- Verbal communication
Languages
English
Fluent
Timeline
Retail shop assistant
The Holland Foundation (Tue / Wed Only)
08.2023 - Current
Cashier / Sales Person
Mrs. Wan's Asian Mart
01.2023 - 08.2023
Cashier / Sales Person
E & S Filipino Asian Groceries
11.2017 - 12.2022
Head Cashier
RH Trading Limited (Rimbunan Hijau Group)
10.2015 - 11.2016
Bachelor of Science - major in Banking and Finance
La Consolacion University
Certificate III - Sterilisation Services
Chisholm Institute
Certificate III - Retail Services
Foundation Education
02/2023 -
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